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The entire team is helpful. Manny is the best and is very patient. So far so good with this new app.
super easy to install. very effective tool
Everything about Yotpo is good, but it's a bit pricey. They have great CS/live chat help when needed, and all their features are amazing for reviews but also SEO.
Nice app and certainly gets the customer to leave reviews. Has a whole lot of extra options if you pay. May sign up later to test other features, q&a with customers and social sharing of reviews seems a good idea. Nice enough app for free but has a huge amount of extras once you sign up for premium. What you do get for nothing is an app that really works and delivers results before you know it.
After a slight delay and some miscommunications with some issues first setting up, the customer service contact became top notch and fixed all my issues quite quickly.
Great app to request product reviews! I had some issues validating my shopify token initially but Jo from support was super helpful and fixed the issue.
Great customer support and attention to detail from their team. The jump between the free plan and paid plan is pretty huge, so that might be an issue for us, but a great product.
I have contacted with James Edmar C and he helped me to install the app. What a great customer service! On the otherhand, the app was very usefull! I again contacted with support to install the app for my new theme. Nick did great works on my new theme. Thanks a lot!
This app is easy to use and it is a great way to feel connected to your customers. My only complaint is the giant jump you have to take from 100 "emails" a month at $50/month to the next level. The next jump is is $200/month! That is a big jump for a small company. I wish they had something in between.
We've just installed the app and still figuring everything out, but judging by the great customer support we've received so far we foresee a long and prosper relationship.
So far, I am really like this app! It is very easy to install and start to use. Chat support is always very helpful.