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Great customer service, extremely hands-on to help you get set up and rolling! The app has been working well and should work for whatever price point you are looking at.
Ronel provided excellent service and did everything possible to work through my challenges. The free plan offers minimal options for customisation, and some things are rather annoying such as a tiny logo in emails and typos in the templates which can't get changed.
Yotpo support agent Mary Ann was extremely helpful and made the set up process a breeze. She was so patient and informative. Thank you Mary Ann!
The app lets me do so many customer-friendly things and the customer service is outstanding. Highly recommend.
Fantastic! Customizable, and transferable! We switched platforms, and were so glad that we stuck with Yotpo so we didn't have to lose years of reviews!
Thanks for your feedback, we really appreciate it.
I've had quite a few issues with this app since installing that has required me to contact the customer tech team a few times, they have been helpful and solved my issues each time, and relatively quickly, but as a non-techy person, this app hasn't been easy to work with from the get-go.
Thank you for taking the time to leave a review. We apologize for any inconvenience you've experienced. We are always working on improving our product, and your feedback is very important to us. Please do not hesitate to contact us if you encounter any further issues.
Great app! Fabulous for new businesses to gain clients trust. 5 stars
Liked the app. Customer support is out of standard. Design was sleek. Just was too expensive compared to others.
Thanks so much for taking the time to leave us a review, Korean Snack Box!! Glad you are enjoying Yotpo :)
Didn’t get a chance to use the app so i contacted customer service to have it removed from my site and Manuel really helped a lot. I hope everyone experiences his great customer service :)
I encountered an issue with reviews not showing up in the product section. I chatted with Nick who was extremely helpful in assisting me with the problem. He was able to fix it. I am very happy with the service