Yotpo Product Reviews & UGC

I used Yotpo when I was on Godaddy and loved how easy it was to work with. Shopify is a little tougher to get a handle on for me. Yotpo stepped in an did all my work. For someone who spends a lot of time with computer work, but is not adept, this was heavenly for me!
I ask crazy questions and get response and fixes quickly!
I think the ratings really help sales too!

The customer service is great! I had a problem setting up the widgets on my page and Ronel quickly assisted me and had everything up and going in a matter of minutes. Thanks Ronel for doing an excellent job! Update:
I needed help on importing my Facebook reviews to Yotpo and Nick explained to me exactly what I needed to do. Yotpo has the best customer service!

RUN AWAY! We tried to make the switch from Judge.me to Yotpo in order to get the Google trusted reviews integration. We have the enterprise version so we had a custom implementation. The implementation took 7 months due to lots of issues on the implementation and account management teams, and it FINALLY went live yesterday - at which point over 10,000 customers were mistakenly sent review requests for extremely old purchases, in some cases orders made 6 months ago. We're now dealing with a flood of confused and annoyed customers. This was after being assured that only customers who ordered in the last ~3 weeks would be emailed. Literally the least professional and biggest waste of time I've ever encountered.

at first i didnt know how to use this app and really thought is this app for me but its such a good app i would defo recommend this!!

Excellent and professional support, quick and efficient.
Problem resolved in minutes, brilliant app.
Thank you

UPDATE:

Issues have been resolved and we're back on track. Yotpo stepped up to help out with all of our issues around social sharing. If we could change two things:

1. Don't auto opt-in new partner sites into Optimal Smart Share. If you do, don't hide it behind the Campaign setup so that new users are immediately clear on what functionality has been turned on.

2. Better differentiate Customize from Campaign. Overlapping functions like Testimonials and Mail seem to us like they should be combined. Design opportunity for sure.

I am NOT technical! I just downloaded this app yesterday and got my first review. My customer couldn't type what he wanted cuz there was some technical glitch. I chatted w/ Mary Ann, whom by the way is not a robot, and she did a test and saw everything was ok on my end. She got my full review up on my site. Not being technical, I asked her the most basic questions how to use the app and she sent me detailed step by step instructions with pictures on the app. I really appreciated the fast response on the chat on a Sunday morning and I feel assured that now all my reviews that come in will be all set!!! This is the app for non techies!!!! Thanks Mary Ann and Yotpo for making an ap for all us new Shopify-ers who is just starting up!

Love it. Looks good, helps sales.

Great app for reviews and have received great support from Ronel R Thank you for all of your support Ronel i appreciate it

The product is fine, but the business model is really annoying.

They will nickel and dime you everywhere. Pretty much anything you want to do is going to cost you a lot more than it should.

Standard implementation is fine but expect to offer up your first born child if you want to do anything more, like connect other apps.