Yotpo Product Reviews & UGC

So far so good! I’ve gained some customer reviews, which helps build trust from potential consumers. Gimbert was also very helpful in assisting me with getting my email settings corrected!

I found Yotpo and installed it in my store. Amazingly this application is really the best application. User Interface easiest to understand and maintain, Customer support 10/10. I highly recommend it for the other users too.

This company is probably the most annoying company in the Shopify eco-system. I don't know how many times I've had to ask to be removed from their marketing and sales emails before their sales reps will leave me alone. There are several reason I would recommend against YotPo:
1 - Predatory contracts - They promise you the world, lock you into a contract for 12 months, and by the time you realize there are other companies that have the exact same functionality, you're too late and locked in paying 4-5x the cost of the competition.
2 - The worlds most annyoing sales reps. No, I don't want to buy the overpriced software that you sell on yearly contracts.
3 - Insanely overpriced for the same features. I'm not really sure what people are even paying for here that they anyone is still paying this company as much as they are for the same features.

I'd highly recommend looking at Stamped or any of the other services that offer reviews. You'll get the same features (anyone at Yotpo who says its better may be partially right, but you're paying 5x for 1 minor feature that will yield maybe 2% better results at best).

This isn't a paid smear campaign, I just honestly don't know what else to do to get them to block my email from their system as I've asked and even threatened legal action with no results.

i did not give this app a 5 star because it's not easy to find someone in support to help you without referring you to articles. For start ups, you might find that frustrating. Don't give up..This app really does have features start up need and that your customers will appreciate. I finally found someone to help

Great customer support - Jo & Ronel helped me out promptly to help solve in issue within settings. Haven't had the chance to utilise app fully, but so far would recommend.

Love this app I have been trying to find a good app for reviews. The customer service team was very helpful especially The representative who helped: Pauline. Would definitely recommend this app!

very good, but I didn't know how to work it but if they need help super 100% willing to help I recommend it

Nick S. was really helpful in navigating review requests and did a great job helping me! There are a couple resources I would like adapted to create a better experience. Sending Test emails needs to show what the actual email will look like to customers.

Allen from Yotpo is a great customer service representative! He helped me a lot by providing effective solutions to any issues that appeared on my website.

Online help has been great and very prompt! The app is easy & intuitive and I look forward to using it more for my business.