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I had some challenges with setting up Yotpo on my Shopify store, but Ruzsel J. swiftly resolved them within minutes. His efficiency and dedication are commendable. He truly deserves success within the platform.
We used Yotpo in our Bigcommerce platform and then migrated to Shopify recently. Ronel helped us to set up our yotpo review carousel. His service was excellent and he was ready to help with other concerns. Thank you very much.
So far so good - really pleased with the customer service on instant chat which was really helpful. Easy to use dashboard too
Customer Service Is Amazing!
I got help really quickly and am super satisfied.
One of the best reviews apps
Just downloaded the app so I'm yet to see how it pans out. Customer service is great though! I'll be back to update my review in the future.
Doner was very helpful with the setup of this app to my store. Very quick and effective customer service!
Thank you for writing a review — we value your feedback.
The support agent of YOTPO is perfect they are helping you with everything you need that's so helpful. Thank you, Bernard. I highly recommend that app because it's clean and pro.
This app is nice and the customer service is AWESOME! I am not familiar with code and there is no need. Customer service was quick to respond and solved my issue quickly. Really love all the features!
Thank you for your review. We're happy to hear you had such a positive experience with our customer service.
Yotpo Product Reviews & UGC has a fairly user friendly interface that's easy to get around, and their customer support staff is great! Warly S, one of their customer support agents responded and helped with my inquiry quickly and professionally.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Great customization abilities with collecting and displaying reviews. However, it seems archaic to me that you have to manually re-install whenever you update your theme (which is often from a good theme provider). Customer service is really slow (3 days to get my reviews back on the site) and it never seems to install properly. Many other apps have an automated prompt that brings the app to the updated theme AND prompts a CS person to check that it's working well. Pretty big oversight IMO.