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I haven't used all its features yet but I want to say that they have a great support. thank you!!!!!
A star not for the product, but for 1) the FAQ answers I receive at each request to the after-sales service 2) the fact that at each stage I am asked to pay or upgrade my plan.
Don't go to this app if you don't have $500 to put in per month.
Thank you for taking the time to leave a review. Please know we completely understand your frustration. We always try to ensure a business is on their 'right fit' plan -- meaning how much you're paying aligns with the services you're receiving and what your business needs to see success with Yotpo. This pricing model is intended to most comfortably scale with your business; however, we understand that it doesn't work for everyone. P
So far so good. Looks nice on my website and easy for my customers to send a review. Support team is very thorough and helpful.
Hands down the best review app available. Only thing is I feel the paid options are a little too pricey.
John B solved my problem very quickly and professionally, thank you very much.
Please keep fast service in future!
Anne was so helpful! I can't tell you how easy it is to talk to customer service to solve issues or just get information.
Thank you so much for leaving a review!
As a new business owner, one of the most important things about running a business is having great customer service, I value that a lot. Yotpo customer service is tops.
Thanks for your feedback, we really appreciate it.
This app has been great. I wanted to make a small modification to it for when our product reviews were sent, which at first seemed too difficult. But Jo persisted in trying to understand what it was I was after and was able to help me in the end. Really grateful thankyou Yotpo.
Thank you for taking the time to leave a review. We're happy to know that you're up and running smoothly.
This app is super helpful and useful in collecting reviews. The support team is very reactive and fast. A Special thank you for John Kenneth for assisting me and answering all of my questions. Totally satisfied of this tool !
Warly was super helpful in assisting us with setting up the star ratings and reviews widget for our website. Very patient and knowledgeable. Would highly recommend!