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very good, but I didn't know how to work it but if they need help super 100% willing to help I recommend it
Nick S. was really helpful in navigating review requests and did a great job helping me! There are a couple resources I would like adapted to create a better experience. Sending Test emails needs to show what the actual email will look like to customers.
Allen from Yotpo is a great customer service representative! He helped me a lot by providing effective solutions to any issues that appeared on my website.
Thank you for sharing your thoughts with us!
Online help has been great and very prompt! The app is easy & intuitive and I look forward to using it more for my business.
Thank you for your review, happy to hear you're enjoying using Yotpo.
Yotpo was easy to install, manage, and use! James was especially helpful in ensuring the code was edited correctly to display the reviews where we needed them on the page.
I decided to finally switch over from a crummy app to yotpo. so far their team has been great importing reviews over. I was finally ready today in the middle of a Saturday to make the switch final and Manny was just awesome. He smoothly helped me set up yotpo in 5 mins. It's as if the Gods of Asgard sent Manny personally to help me succeed!
Thank you for your review. We're thrilled to hear Manny was able to help et you up and get you up and running!
Works great and good, responsive customer service. Thanks to Radly for helping us import our reviews from our old system.
I haven't used all its features yet but I want to say that they have a great support. thank you!!!!!
A star not for the product, but for 1) the FAQ answers I receive at each request to the after-sales service 2) the fact that at each stage I am asked to pay or upgrade my plan.
Don't go to this app if you don't have $500 to put in per month.
Thank you for taking the time to leave a review. Please know we completely understand your frustration. We always try to ensure a business is on their 'right fit' plan -- meaning how much you're paying aligns with the services you're receiving and what your business needs to see success with Yotpo. This pricing model is intended to most comfortably scale with your business; however, we understand that it doesn't work for everyone. P
John B solved my problem very quickly and professionally, thank you very much.
Please keep fast service in future!