Yotpo Product Reviews & UGC

still do the setting. during which recieved very solid support from Lemuel C. hope this product will help my store.

This is a great app for sure, however, every time I get an email asking me to rate my recently purchased product, I go like ...hmmm .. I just dont have time to do that unless it is something that I really want to do. We are inundated with emails nowadays and that means lower conversion rate using apps that send out emails to your customers.
If this app can win over all the fake and scam reviews we seem to be reading everywhere now, then it is well worth the try. Good luck! :)

Fantastic service from Ken and the team would recommend YOTPO for collecting customer reviews. App will also sync with google seller ratings.

Mary Ann helped me get setup and import existing reviews. The software has been good so far. Will update after we use for a few months,

Can't get anyone from customer support to respond even once - paid for the higher plan too and hoped the app would be good but feeling very let down

Very impressed with Yotpo and it's functions. Their customer service has been incredible. Donald has been a huge help in setting up the app and customizing it too our needs. Thank you Donald and Yotpo!

Excellent App. Easy to install and setup. In case of issue the support is great and reactive. Special thank to Sheen for the efficient support!

Nick gave me great support in setting up and it seems all clear now. I really appreciate that customer service is open 24/7. However what I was a bit shocked is that after I downloaded the app to Shopify it sent request to 200 plus cusotmers. I guess I have pressed skip somewhere but I would expect that there is a big warning if you send out something before you customize it. Now all emails sent don't even have my logo in it:-( and are super random. Also the analytics is quite poor and you can only see deeper when downloading a file. What is not good is that unsubcribs that are collected through Yotpo will not be integrated in Shopify customers profile. Really hope this can be integrated soon. Also a pity that you can not send the review request from Klaviyo, would love if that is all in one place. Hope these things can be improved, other things look good so far.

the program works well but it is extremely is high. We are looking at $300 + for their app. i will be switching to a different provider
AS for removing the code after installing is a nightmare. I WOULD NOT RECOMMEND USING THE TRAIL.

I've just spent 15 minutes on a google meeting with Mary Ann and the service I received to help position the stars was exceptional! Definitely recommend!