Yotpo Product Reviews & UGC

I'm incredibly pleased with this app. Just to give you an idea of context -- I have a shop on Etsy in addition to my website through Shopify and knew the shop reviews aspect of the Etsy experience played a large part in influencing many buyers to confidently order from us. In comparison, our Shopify site - though far superior than the Etsy shop in many ways, always felt a little 'lifeless' due to its lack of a review system. It felt sort of like a pretty house with no real people living in it. I was on the fence forever about integrating a review system because I'm aware that it's a delicate thing and when you're just starting out and have only a few reviews, the existence of a reviewing system combined with an absence of reviews can make your site look worse off than if you didn't have a review system in place at all.

One night, I pulled the trigger and got the Yotpo app. A couple days later, I got cold feet about the whole thing and decided to turn it off. However, within that short amount of time, a bunch of reviews started trickling in from an older backlog of transactions. I had a sizable number of reviews in just a few days. I implemented the shop reviews widget and things really took off from there. Our site feels more 'human' now and credible. Also - I feel more in touch with our customers - I'm getting feedback from people now whereas before, it was a one-directional transaction. Very cool. I have nothing but good things to say about this app. Thank you!

I love this app. It helps potential customers see what previous customers have purchased and their review thereof. It's very user friendly and whenever I have a question or need support, the Yotpo team is always super friendly, come up with a solution very quickly, and take care of business. Shout-out to Diane who helped me big time recently, but the whole team in my experience has been awesome! :)

Good service support,IT is fast to solve my problem，thank you！onced i meet some bug and some adjustment，they help me a lot！

I used this app to transfer from another Review app, the staff were very helpful specifically Joseph really helped me out and guided me through the steps i needed. highly recommend

Great tech support! They are super helpful for setting up the store and answering any questions even for a free account.

We've been using Yotpo since we started our store & have quite a few reviews now. We can say all we want about our products but reviews from genuine customers are extra reassuring. We have also made sales from the after sale emails. Thanks guys!

The app itself is a great product. The support is even better. thanks for all the fast and easy support! The chat support was able to quickly solve all my issues with integration.

Great review app that gives enough features even on the free subscription.

Great app. It really helps me moderate reviews and also addresses customer concerns when they arise.

Very easy to use and connect to store. They have great support if you ever need help, and have fixed all my issues very fast. Reymon Alvero was very helpful, easy to communicate the changes I needed done with how the app looked on our store, and made changes very fast. Would highly recommend!