Yotpo Product Reviews & UGC

Doner P is very efficient and reactive to solve any problem, I am happy with this app so far !

The ability for my customers to place reviews via email is great. I was able to install the app with little to no hassle. Thanks!

Continued great support from Yotpo when you need it. This time, thanks to Shirel Garfinkle!! We've used them for 3 or 4 years and are very happy :)

Shout out to Justine Romeo Sy who helped out with an issue today (2 Oct 2018). Another 5 stars if I could give it!

And to Caroline who helped me out this week (w/c 4th May 2020). Another *****

And to 'Warly S.' who helped me out today - helpful, speedy, courteous and sorted the problem! Thanks Warly! (3rd Sept 2023)

Here we are again, 16th Aug 2024, and great service to Vien E. who resolved an issue and communicated brilliantly. Thank you! *****

Thank you also today, 6th Sept 2024, to Doner who helped out perfectly with a product page star rating query!

This is one of the best apps I've ever used. Installation was a breeze, and I saw an immediate increase in activity across my site. It helped bring in new customers and continues to do so. Come check it out in use at moondrop.co.
Thank you Yotpo!!!!

Really excellent app. Far more versatile than the standard review apps. We're only using the basic plan currently, but I see us upgrading in the future to take advantage of all the great features YotPo has to offer!

UPDATED 6 Months Later: If I could give YOTPO MINUS 100 Stars for customer service I would. There is no customer service. In fact, there seems to be a definite pattern here. You open a support request and they then close it so that SHOPIFY thinks it's been resolved when in fact, they have done absolutely nothing. Even if they commit to doing something, they don't follow through. You open another one and the same thing happens. It's absolutely unbelievable.

This App should be immediately removed from SHOPIFY. And, Shopify should care a lot more about this than it appears they do. Store owners should not be subjected to this non-support. It's hard to even call it nonsupport since they actively work against everything you do which has a negative impact on your store and business. This needs to be investigated.

6 Months ago-I have now made 15 support requests with no help from this app. It should not be on Shopify. It needs to be removed. DO NOT use this app as you will have NOTHING but problems with no support whatsoever.

Works great, appreciate the assistance by Doner P to seamlessly transition widgets and info from theme to theme when we do changes.

I had an exceptional experience with Yotpo, finding their service to be truly outstanding. Specifically, I am highly satisfied with the assistance I received from Jeorge. He went above and beyond to address my needs and ensure that I was fully supported throughout the process. His professionalism, expertise, and dedication to customer satisfaction were truly impressive and greatly appreciated.

Pretty awesome.. We've received more reviews in the past 2 months on our new site using Yotpo than we've had in the past 7 years. They also created a custom email notification for our customers with just a simple email request from me. We're beyond happy! IT's also nice to show our employees the great reviews they're receiving, it really helps boast moral. Thanks team YOTPO!

Very easy to install and customize. I think it looks good on the site. Now I can't wait for some reviews!