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Service team at Yotpo is super helpful! Love the product. Has really helped us understand our customers and share their stories.
Thanks for your feedback, we really appreciate it.
excellent support from Jo Lorenz. Super helpful & friendly. Managed to fix a few issues on my shopify website.
Very good tool for reviews and super helpful customer support! Highly recommended for every shopify store owner
Fantastic app, easy to install (from a non techie) and looks great on our website.
Amazingly easy to sync with site and Twitter! Thanks for a great job.
This is a great app very useful to our shops!
Kenneth was super helpful, resolved all the issues in a heart bit. Very appreciated. Super helpful customer service every time.
Yotpo customer experience is wonderful! I got all the help I needed and was detailed in response. The app is comprehensive and easy to use. Would highly recommend people to try it out.
Thank you for sharing your thoughts with us!
Installed the app but needed help to activate the widget in the way that I wanted, which involved inserting code into my store. I requested help and received an initial response asking for access to my store but since then I have heard nothing and no amends have been made to my store. Poor service, wouldn't recommend.
Thank you for taking the time to leave your review. We completely understand your frustration and we apologize for the delayed response time. Our support team representative has reached out to you and successfully completed the widget installation. We are constantly working on improving both our products and our support and your feedback is incredibly valuable to us. Please do not hesitate to contact us if you encounter any further issues.
The ONLY thing I don't like about this app is that it says it is a drag and drop (or however you say it) and it's not. I had to get help from someone at Yotpo to add it to my website, however that service was EASY and GREAT. I am super happy with how they installed the app.
I’ve had this app for several years and love it. Great outlet for customer reviews. I recently switched e-commerce platforms and Yotpo support (Neah) was so helpful with assisting & troubleshooting. Great service!