Recenzje (7 097)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 92% ocen to oceny z 5 gwiazdkami
  • 4% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 3% ocen to oceny z 1 gwiazdkami
24 sierpień 2017

Awesome app. I will upgrade to premium soon.

Multi Niche C
Stany Zjednoczone
3 dni korzystania z aplikacji
17 listopad 2023

Very bad! The website says you can edit simple things within your brand kit and it will display those changes across email and on-site widgets. Until you try and then they say you need to upgrade to the most expensive plan to make the changes because those aren't included despite what the clear verbiage says. They do not want to help you, just upsell you.

Brightest Home
Stany Zjednoczone
3 dni korzystania z aplikacji
Yotpo odpowiedział(a) 20 grudzień 2023

Thank you for taking the time to leave a review. Please know that we hear and understand your frustration. After looking into your case we see that all issues raised in this review have been handled. Please feel free to reach out to us at any time if this is not the case or if you have any lingering questions or concerns.

22 wrzesień 2016

Once you install the app, it pulls your orders and emails are sent out. This is a problem as Yotpo does not check for marketing options. This information would have been good to know before I installed the app to see how it would look on my site, and then uninstalled it when I realized its appearance would need to be adjusted to match my website design. In less than fifteen minutes, the damage was done and my entire customer database was sent emails by Yotpo. Customers are *still* receiving emails and I've emailed Yotpo telling them to immediately stop sending. No response. My request to cancel my account was received with a canned 'please let us know your feedback' reply.

I would not recommend using this service until Yotpo:
* check that only customers who are okay with marketing receive the email
* ask the Shopify owner if it is okay to send emails to past customers, or at least revisit its workflow and make improvements

Filigree Fragrance
Stany Zjednoczone
3 dni korzystania z aplikacji
6 październik 2021

Eunice was soo helpful! She answered all my questions!! Very knowledgeable and pleasant! :))))))) Shantee

FlyChicFashions
Stany Zjednoczone
Około 2 godziny korzystania z aplikacji
4 marzec 2021

Beware of the info on the site. It lists wishlists as one of the checked items on the growth plan, but NOPE. Even though it is checked, it is not included. I will stick with the free version until I find a different provider. Mostly just upset about the amount of time wasted.

Goldie Olding Fabrics
Stany Zjednoczone
3 dni korzystania z aplikacji
8 listopad 2018

This is a great app for sure, however, every time I get an email asking me to rate my recently purchased product, I go like ...hmmm .. I just dont have time to do that unless it is something that I really want to do. We are inundated with emails nowadays and that means lower conversion rate using apps that send out emails to your customers.
If this app can win over all the fake and scam reviews we seem to be reading everywhere now, then it is well worth the try. Good luck! :)

Kaimala jewels
Australia
3 dni korzystania z aplikacji
Edytowano 30 grudzień 2022

GREAT CUSTOMER SERVICE!! He logged onto my shopify to ensure I entered the codes correctly and perfected my site!! I was sitting at my computer for 2 hours trying to do it myself before reaching out through live chat and BOOM he had it all revised within 15 minutes. HIGHLY recommend.

Nyc Glass
Stany Zjednoczone
Około 2 godziny korzystania z aplikacji
Yotpo odpowiedział(a) 18 styczeń 2023

Thanks for your feedback, we really appreciate it.

2 kwiecień 2022

Doner P was super helpful, helped with set up really helpful good app easy to use etc etc etc etc etc

Bad Society Club
Wielka Brytania
Około 2 godziny korzystania z aplikacji
10 grudzień 2017

the program works well but it is extremely is high. We are looking at $300 + for their app. i will be switching to a different provider
AS for removing the code after installing is a nightmare. I WOULD NOT RECOMMEND USING THE TRAIL.

Dermacol Comestics
Stany Zjednoczone
3 dni korzystania z aplikacji
4 listopad 2022

Nice app for product reviews and boosting loyalty. Support from Ronel is perfect and quick.
I recommend

Smily Teeth
Holandia
Około 2 godziny korzystania z aplikacji