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Excellent app with impressive support. In particular would like to say a special thank you to Feb T. who has just gone above and beyond to correct an issue I had with integration.
Thanks for the great feedback and the shout out to Feb T, Victoria Green! We are happy to know we are meeting the mark when it comes to great support.
Anne was great, incredibly helpful and quick. Really appreciate the help! I definitely recommend Yotpo as an app for any store.
I've been using this app for over a year and have found it really beneficial in displaying your social proofing. Massive props to the support/chat team who have helped me on occasion instantly and shown a lot of care for yotpo users. Thanks Radly!
This app is great for having star reviews on your website and your product pages. We've been using Yotpo since before we were even using Shopify. Recently I noticed we had a bunch of site reviews that were really product reviews. Danreb helped me reimport them as the proper product review. Hoping they make an easy way to switch those like they do for product reviews which can be marked as a site review.
Hey Safe Ride 4 Kids! So happy to hear you are enjoying Yotpo! We love hearing feedback about our support crew and are so glad you had a good experience! Thanks again for taking the time to leave a review!
Jeorge Kenneth thru the website helped me put my reviews back on my website that had disappeared. It appears my widget somehow got uninstalled and all my reviews disappeared. He put them back on for me. Great help. Thank you.
Thank you for taking the time to leave a review. Firstly, we'd like to apologize for any inconvenience that you've experienced. Our support representative has contacted you directly and resolved the matter for your satisfaction. Please reach out to us if there are any lingering issues.
John G. was extremely helpful with my review issue on my website. He took the time to listen to my needs. He gave me detailed and easy instructions on how to fix it. He even sent a screenshot with a " how too". John G was also very prompt at answering my questions. It was a pleasure to chat with him. Thank you for helping me and so quickly! I have used Yopto reviews for 5 years now and it has been very awesome. Would highly recommend this app. Great app and customer service.
We are so happy to know we're meeting the mark when it comes to great support and service! Thanks for taking the time to leave a review, and keep enjoying Yotpo!
It's an excellent app and the support team is amazing
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
The customer experience with this app is wonderful! Junalou from their support team has been so helpful with answering my questions quickly and accurately. It is clear that they care about their customers and providing the best service possible.
I was probably the most annoying customer ever and needed the Yotpo team to make adjustments to my Shopify theme. They were patient and made things appear exactly as I needed to.
FIVE STARS! Thank you for the very quick and efficient support to make the reviews visible on the new theme!