Yotpo Product Reviews & UGC

Great customer service and quick response time!
Lemuel was very helpful and did what I wanted very quickly.

It has worked well for us. Unfortunately, some unverified reviews slipped by and that could have caused a problem as they were created by a competitor to make us look bad. I was able to figure it out and get them off our site.

this has been great to use. when i chatted with support happy was super helpful and friendly and answered all my questions. i will continue to increase subscriptions as my business grows, i love the plan flexibility
but would like a more handson help for business owners that dont know anything about adding codes. i have tried that once and had to reset my entire store and start over. that took hours and wasnt fun. so any additional features that require me to add liquid code and just dont do and i am missing out.

The service is awesome. It almost midnight here and the support replied to my surprise.
And they solved everything!
amazing..!

We have customized yotpo extensively. Their support has been fairly helpful and is responsive. There are some customization limitations but we are satisfied. A downfall of the platform is that reviews are not in HTML so it doesn't impact SEO positively in terms of content but it also isn't negative. There is a schema implementation with star ratings which is a great SEO feature so not all is lost. We are satisfied with Yotpo. Thanks!

James was great support. Super fast response and super helpful. Yotpo is a great app as well. Just a big jump if you want to bigger features.

Easy to implement and works well. Definitely worth using.
Gave it four stars due to the date in American format and not changeable.
(bit harsh but worth knowing)

Stuart

Yotpo Growth Plans are good if you don't want to break the bank, but you want to do cool things with your reviews. The customer support is OK considering what you're paying for the app - ideally, I'd like support to know things a little more readily. I often feel like I repeat myself to get them to understand my queries. But maybe that's a me thing! Ha!
I recently worked with Nicole, and she was dedicated to the task at hand, so I'm grateful for that!

A must have app. Makes getting reviewed by verified buyers very easy & automated. The only thing that I do not like about the app is that there is no way to automate sending review requests after the product is delivered rather than X days after shipping.
But, overall a great addition to the Jewelove store.

I used this to help get more reviews, and it's worked well for that. The support was very helpful too. Cons - I find the dashboard slow and a bit too busy.