Recensioner (7 174)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
27 februari 2024

nice

Gifter Bhai
Pakistan
Ungefär en månad användning av appen
30 januari 2025

The app works good now that I had a support staff, Reymon help me for 90 minutes. The app is glitchy on Chrome so I had to switch to Safari, but then it worked good. Reymon was extremely helpful, patient, knowledgable and easy to work with. Would recommend working with Reymon again.

Lav and Kush
Kanada
14 februari 2018

Yotpo is an easy to use app that is helping our Shopify store be successful. I recently had a great experience with Shirel from customer service. I needed some help with Google Seller Ratings and Shirel was quick, professional, and very helpful. Yotpo is worth checking out!

Canyouhandlebar
USA
Nästan 10 år användning av appen
6 december 2019

The interface of the app isn't as user friendly as it could be BUT the customer support they provide through Live Chat is A*! Super helpful and incredibly capable.

Bow & Crossbones LTD
Storbritannien
Mer än 9 år användning av appen
16 januari 2015

Really excellent app. Far more versatile than the standard review apps. We're only using the basic plan currently, but I see us upgrading in the future to take advantage of all the great features YotPo has to offer!

Vital 4U®
USA
Ungefär 9 år användning av appen
7 augusti 2017

Very happy with Yotpo's services and ease-of-integration!

Profoodhk
Hongkong SAR
Nästan 9 år användning av appen
15 augusti 2018

The good: great tool overall for utilizing reviews to help drive conversions. There are good app integrations with referral/points programs, and customizable widgets to fit any site or brand. Great support from our direct manager and other Yotpo employees whenever we have issues. Easy integration with Facebook to automatically push good reviews. Easy moderation and communication with customers.

The bad: Not a 5 star review because the dashboard seems to have many flaws that make managing a campaign more difficult than it needs to be. Simple functions (search, uploading files, etc.) within the dashboard continue to have "bugs" that never seem to be priority to fix. Integrating with multiple URLs and syndicating reviews across them is only possible at a very high cost.

Brydge Asia
USA
Ungefär 8 år användning av appen
Redigerat 6 juli 2016

Its a catch 22 with these guys the app works well for us and im sure it helps improve sales but it is bloody expensive. I think these guys could catch more fish if it was a little cheaper or there base option had more perks.

Be warned Yotpo some smart fella will come along and build a better app and charge less and you will lose your customers. Probably one or more of your employees are thinking that now!

Still gave 4 stars because it works and does build customer confidence as long as your not selling rubbish.

E Cigarette Supplies Australia
Australien
Ungefär 7 år användning av appen
7 december 2022

We had a great experience with their support team. Very quick to respond and helpful and knowledgeable.

Bird & Knoll
Australien
Nästan 7 år användning av appen
Yotpo svarade 23 januari 2023

We appreciate your feedback, thank you!

13 mars 2015

Great app, fantastic features, wonderful customer support.

Be aware, however, that if you sign up for the 30-day free trial for Premium, you must personally downgrade to the free version when the trial expires or your credit card will automatically be charged $30 without notice.

Real Glass Act
USA
Nästan 7 år användning av appen