Yotpo Product Reviews & UGC

Amazing app, sad than most of the incredible features are paid though, really does the job.

UPDATE: I have received personal 1 on 1 support from Estee with their Tier 2 support team who has looked into my issues and helped bring to a resolution. I apprecaite her thoroughness and responsiveness to help remedy this situation.

Extremely glitchy. Reviews appear on some pages and not on other pages when the exact same config is applied to each template (reviews widget). Other widgets like the SEO Page do not function correctly (mixed formats for dates, pulls in rejected reviews, preferences like avatar toggle do not carry over from other widgets and dont save, and support tells me "it's beta only" but nowhere does it say many of these (non-working)features are in Beta.

I paid for the full priced plan so I can get the 24/7 support, but that is non existent!

If all of my issues arent resolved soon, I will uninstall and cancel this mess.

Greate app, not what I expected, but great experience, very helpful, some experience could improve though

I worked with a chat advisor Manny who was super helpful and helped me fix the star ratings and other issues. The app itself is fine, but i think can be improved upon. But thanks Manny, he was able to fix all my issues! The reason I'm giving it 4/5 is because the app itself can be improved upon, but the service is 5/5.

Good app for reviews. Love receiving notifications that I have a happy customer review! Think I need to upgrade though to get more out of the app

Great customer support. Great app. I was able to set up in a breeze and everything is just running itself now at this point.

I gave 4 stars because I have just installed and don't know how it works yet. But The customer service was awesome. Lemuel was very quick to help me install the app to my site. i am very grateful for the chat feature.!! Hopefully I can upgrade to the better plan sooner than later!! i think this will work out

Nice app, useful easy to use and blending well with site design.
Very Helpful customer service with online chat always on!

The app is great, functionally and aesthetically. I was happy with the customer service Yulia provided through email in helping me with my issues. I took one star off because I was hoping to have it customized a little but it wasn't possible. No big deal really! :)

The customer service replies fast, friendly and effectively. Ronel answered my questions with patience and understanding.