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I’m new to Yotpo and made some big mistakes right away that I didn’t know how to fix. I hopped on with customer support and John G was so friendly and helpful! And everything was back to perfect within two minutes! I love them! It’s so wonderful to have amazing customer service these days, when a lot of companies don’t seem to care. Very impressed!
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My reviews weren’t showing on my website, possibly due to some changes I’d made. I reached out on a Sunday and Doner fixed the issue immediately. Thanks!
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been using this app for yearrsss, and it's always great, especially the support they always respond right away and solve the issue right a way, Jeorge Kenneth V was very helpful, thank you highly recommend
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Awesome fast very helpful and understood the issue.
John G. found the solution ASAP..
The BEST...
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They immediately fixed the issue when I pointed out that the review tag was broken. Additionally, they went above and beyond to resolve other problems as well. I never imagined such an experience was possible through chat. It was one of the best customer service experiences of my life. I sincerely hope that one day it will be available in Japanese.
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useful an app that I have used for a long time also their support is awesome, Thank you so much, Mr. Ruzsel J, you helped me and I appreciate it
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Great app and customer service. I had trouble with showing my star rating on products due to my theme being customised. Mitch helped me out and got it working
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Doner was able to resolve our request quickly + easily! Much appreciated!
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Yotpo is a game-changer for our e-commerce store! Since implementing it, we've seen a significant increase in both the quantity and quality of reviews. The automated review request feature saves us time, and the ability to moderate and respond to reviews ensures we can address any concerns promptly. Plus, the social sharing capabilities help us amplify positive feedback across multiple channels. It's a must-have for any online retailer, i like Doner p work he help all time!!!
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I would definitely recommend this product , primarily becasuse of the support offered.
Daniel was quick to get back to me & help me modify my code to get my SEO reviews page set up.
Top quality service, thanks Daniel!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!