Recensioner (7 131)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
18 februari 2024

The app is not only excellent, but the support also truly stands out. Daniel is amazing! I required technical assistance for my website, and his responses were incredibly prompt. He not only addressed my specific questions but also efficiently fixed the issue.
During our chat, it unexpectedly ended midway due to my delayed response, but Daniel promptly emailed me and dedicated time to resolve all the issues. A big thanks to Daniel! Highly recommended!

ENBRY
Japan
3 månader användning av appen
Yotpo svarade 7 mars 2024

We appreciate your feedback, thank you!

20 december 2023

Used the Live Chat option and spoke with Doner P, who was super-helpful. We needed assistance with getting the Yotpo widget added to an updated theme so that we can continue to Reviews Widget Inactive... Doner P got this sorted quickly and efficiently. Thanks Doner P.

Thread Spread
USA
4 månader användning av appen
Yotpo svarade 19 januari 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

22 april 2024

Their app works well, and their support is always responsive -- often immediately, at worst within 2 days.

Shield Your Body
USA
Nästan 2 år användning av appen
Yotpo svarade 24 maj 2024

We appreciate your feedback, thank you!

1 mars 2024

Gabriel was AMAZING! he got on a call with us and explained everything in less then 2 minutes. Very very happy with this type of support

Paco & Pepper
USA
6 månader användning av appen
Yotpo svarade 7 mars 2024

Thank you for writing a review — we value your feedback.

29 december 2023

Recently I migrated my reviews app from shopper approved to yotpo. There was significant costs savings involved plus yotpo has a lot more features available to help me collect more reviews from my customers (SMS, email, loyalty points) the onboarding process was very easy. I received very fast service from yotpo support chat (Doner P) to guide me through any issues I had in the process. I downloaded all the site and product reviews from my previous platform and uploaded them to yotpo so I was able to retain all the reviews I have built up over the years. I'll follow up again in the future to provide a review update when I can verify that google is receiving all my product and site reviews correctly.

Sports Roses
USA
15 dagar användning av appen
Yotpo svarade 19 januari 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

25 juli 2024

Arven, in custody support was great to deal with and sorted out installation and answered all my questions quickly and accurately. Thanks again!

ToeBrow
Kanada
Ungefär en timme användning av appen
Yotpo svarade 19 augusti 2024

Thank you for the feedback!

9 januari 2024

Excellect customer service, Rhenant was very helpful in resolving our support issues. thank you
Annanda Chaga Mushrooms

Annanda Chaga Mushrooms
Kanada
Nästan 8 år användning av appen
Yotpo svarade 19 januari 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

22 april 2024

Jeorge Kenneth V was super helpful. He gave me clear instructions on what I needed to do and he kept me informed as he worked on some things on my account.

Virgo de Novo Professional Haircare
USA
2 månader användning av appen
Yotpo svarade 24 maj 2024

Thank you for writing a review — we value your feedback.

21 maj 2024

Great customer service and easy to use! Ruzsel J really helped me out a lot.

Backwoods Adventure Mods
USA
2 månader användning av appen
Yotpo svarade 24 maj 2024

Thank you for sharing your thoughts with us!

10 januari 2024

Yotpo CS is always helpful with every inquiry I might have in my business. Arven is my favorite cs agent being super responsive and helpful at all times

eJuiceDB
USA
11 månader användning av appen
Yotpo svarade 19 januari 2024

Thank you for writing a review — we value your feedback.