Yotpo Product Reviews & UGC

Great customer service, answered my question immediately.

Would like to give a special shoutout to Joian Z

I agree with the other negative reviews popping up. I'm leaving 3 stars just to say thanks for the while we have the free plan, but no more.

We have used the free version of Yotpo with great success but as a growing e-commerce store the added functionalities are a must. The Starter plan - $25 /month only gives you incremental features, then it goes to the Pro plan $399, Powerhouse plan $699/ month, an extremely steep and unrealistic increase in prices. Ideally we would of loved the Pro plan functionalities but weighing the cost benefits, we've decided against it which is a shame.

We're now using Judge.me, although the interface is not as sophisticated as Yotpo, they provide most of the functionalities we were looking for, amazing support, and they are constantly adding new functionalities listing to user feedback. That's how a app is supposed to be. The price point - $15/month is no where near what Yotpo asks for.

英語がわからないのですごく時間がかかりましたが、新設に対応していただきありがとうございました。また困ったことがあったらよろしくお願いいたします
thank you so much
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Jo was very polite and the best part he fixed my issue. The reviews were showing up in two different places. Amazing!

Daniel did a wonderful job fixing a little glitch in the theme. Customer support is great and fast!

Love this app! It's a must for a small business helps us get valuable feedback from our customers and earn trust from new prospective buyers! A++++++

This is a great app! The automatically generated emails requesting reviews definitely makes a huge difference. In the past, we used a different app that didn't have that feature and we definitely noticed the lack of reviews left by customers. For a free app, this is really great! :)

Great app, Great service... I love the new live chat support option, when I have an issue I get helped pretty quickly and effectively.

Quite pleased! Donald has been so helpful! every time I need help I can always get it so efficiently!

great support from Joian, answered all my questions and helped me fix the star rating display. would recommend the app just based on customer service.