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The app works really well. And helps build trust for my small business.
Lots of profanity words are automatically censored which is nice to know I don't have to personally monitor this. I did have an issue with a word being flagged that was not intended in a profane context, but Anne was able to help quickly - even on a Sunday evening! They even gave me screenshots on how to fix this myself should it happen again.
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Amazing service from Ed! Reached out for help with issues on the website and Ed was able to resolve it within minutes. Was planning to go for a paid plan and wanted to try out Yotpo. Based on interactions with Ed, I have no more doubts. Will go for paid plans!
Way to go Ed!
Albert helped out with review import issue , awesome service !!recommended this app to friends and family!
So far Yotpo has been a great app for collecting and displaying views on our website. They have a responsive support chat as well - Kenn helped me a lot!
I like the assistance they provide with this APP. Manny was of great help when I was struggling with Carousel.
Thanks again
A great app with very helpful customer support. They went above and beyond to make sure it was working with my new theme and followed up to confirm. Big companies use them so I felt comfortable choosing Yotpo and they delivered.
The support team are really nice, they help me everytime I have some issue. The App it's really intuitive.
Kaiser at support was tremendously helpful with installing widget to my 2.0 store theme. It was nice to get instant support at midnight while building my site. Well done!
I needed help integrating my reviews into our Shopify store product listings and Don did a fantastic job. He was knowledgeable, helpful and super friendly. The on demand customer service for this App is great!
We've only had a few weeks -so far so good. Customer service chat is fast and able to answer questions!