Yotpo Product Reviews & UGC

Review app works fine and looks great. Support and customer service is very helpful and solves issues quickly.

Ed from Yotpo CS was a great help! Pointed out the issue with our theme off the bat. And great app for getting customer reviews.

I'm trying out the app for free at the moment.

What surprise me is that customers are able to post their negative reviews (incomplete 1 side story) onto their private social media platforms and there is nth i can do about it. I was under impression if i don't link it to my business's social media page it should be fine but I'm wrong.

If you are testing a product with some negative reviews then be sure to know Yotpo allows your customers to broadcast it to their social media platform to complain only!

Jo Lorenz (on line chat HELP center ) Helped me use this app and set up star reviews on pages on my site! He made it so easy! I am thankful for it was fast and effective. A big shout out to YOTPO and their star review APP Help team!

There is no chat support, the interface is really unfriendly, i can;t figure out how to change my email message to customers from the panel. This is a great app for what it does but it is very hard to use for some one like me who is a beginner.

We just installed it and are so happy to finally have found an app that offers all features we were looking for. The prices are quite high but we hope it will pay off soon! Installation support was excellent too!

Yotpo is extremely user friendly. I submitted a support ticket to get help with liquid coding of a widget and Diane responded to my support ticket within 30 minutes. Within 45 minutes, my issue was resolved. Thank you for your excellent customer service.

L'assistenza clienti è impeccabile. Sono sempre attivi 24h/7 su 7, molto amichevoli e professionisti.
L'applicazione fa il suo dovere, unica pecca è il costo davvero elevato... infatti se volete tutte le funzioni dovete spendere diverse migliaia di €

I used this app many months ago. I really like it. Customer service was spot on and helped me integrate with so much of patience. Recommend it.

The service I received, just now, is what every shop owner needs and deserves. After carefully determining what my needs were, Diane directed me to the information to understand, and then, Diane requested collaborator access, went into my theme, made a copy for testing, inserted the code herself where I wanted it to go, and then it was done, perfectly, every widget. I was not left hanging trying to figure out technical details or nervously paste code into my liquid files, Diane did it and that was it. Simple, effective and frankly, this is the type of service every app should give its customers. I don't have time to study every technical geeks explanations of each feature. I need to know what the best practice is, what makes the most sense to make my store better and then for it be done, right then, on the spot. Thank you Yotpo for hiring Diane.