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We asked quite a lot of questions, and they are willing to answer all of them. Thank you Ruzsel John N:)
Great app! Customer support is superb! Eleen was very helpful,patiently answered all of my questions
C'est une bonne application efficace et utile pour les boutique avec plein d'option utile et un service clients toujours disponible et qui aide rapidement quand on en a besoin et accueillant. Collecte vos avis clients et les publie sur votre site et plus d'option disponible .
I am so pleased with this app! It works like a dream for us!
Pros:
Excellent instructions for installation (which for me was needed as I don't do html!)
Smooth and slick looking on your site - customisable
FANTASTIC support - thanks Dave xx
Allows both store reviews and product reviews
It pushes feedback to social media
It's FREE!
Cons:
I can't opt for the default email which captures feedback to leave store testimonial instead - as a small seller of pre-loved Pandora charms our products will change so frequently
I can't respond to feedback with our thoughts etc
When using the moderation it isn't always clear from the screen that your actions have updated but this might be my browser
Overall BLOOMING FANTASTIC - see the beginnings of our reviews on www.charm-addict.com
I was having some trouble with the widget but Simoun Francis was such a helpful support rep! I am positive he and the advanced support team will help resolve my issue.
I just got the app, so I still have to see whether I like it. This 5 star review is for Donald, who helped me get everything set up on my theme... the star rating widget, product review widget, and the review carousel. I'm really pleased with their service. I have a couple integrations to set up still, so I will have to update on that later.
Kenneth John M was very helpful in helping me get my reviews app up and running. It is actually very easy to use.
The feature of this app are everything and then when i had an issue i contacted CS and they ended up being as good as the app and even provided me with a custom HTML to fix my issue. special props to Allen M.
A massive thank you to Sheen who supported me and helped me gather my site theme with reviews to exactly how i wanted it. great stuff.
Thank you for taking the time to leave a review, we really appreciate it!
Nick and Kenneth were really great in helping me and answering all my questions. He provided quick customer service and was very nice