Recensioner (7 139)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
Redigerat 6 juli 2016

Its a catch 22 with these guys the app works well for us and im sure it helps improve sales but it is bloody expensive. I think these guys could catch more fish if it was a little cheaper or there base option had more perks.

Be warned Yotpo some smart fella will come along and build a better app and charge less and you will lose your customers. Probably one or more of your employees are thinking that now!

Still gave 4 stars because it works and does build customer confidence as long as your not selling rubbish.

E Cigarette Supplies Australia
Australien
Ungefär 7 år användning av appen
17 november 2021

Fantastic support from the team. Donald U quickly helped us get to the bottom of the issues we were having with the reviews integration.

klaylife
Australien
3 månader användning av appen
10 oktober 2023

I had difficulty with initial setup and the help was instant! Excited to see how this can improve on my existing review platform

Kippins
Australien
3 månader användning av appen
Yotpo svarade 28 november 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

24 november 2016

The app works fine, but the tiering model is terrible. If you upgrade from the free, it's just not affordable for a small business order. Additionally, their support staff is incompetent, nasty and very aggressive. They still call me once a week to upgrade, without even answering my support questions. Some of these support issues are weeks old lol. I still have a few inquiries out that have been completely ignored. I do not recommend this app!

Lolas Pet Boutique
USA
Mer än 7 år användning av appen
19 november 2023

the experience was super great chill person understood everything i was even on youtube and i couldnt understand thank you so much ruzsel john nabong

Freeze display
USA
3 månader användning av appen
Yotpo svarade 28 november 2023

Thank you for writing a review — we value your feedback.

24 februari 2022

So far we are very happy with Yotpo. They have excellent customer service and the app is very user friendly.

Adelisa & Co
Kanada
3 månader användning av appen
28 december 2022

Kenneth John M was helpful and quick getting the issue solved. Appreciated this greatly. Issue resolved.

Hill Farm Fresh
USA
3 månader användning av appen
Yotpo svarade 23 januari 2023

Thank you for sharing your thoughts with us!

11 mars 2014

Great app - easy installation, easy to use and quick results!

Wheel Warehouse
USA
3 månader användning av appen
4 maj 2022

Great app and great customer service. It means a lot for our shop to have organic customer reviews and this app delivers. Appreciate there is a customer service chat and Djan was able to help me right away and answer some questions I had. Any questions we have get answered right away and the platform is really easy to navigate.

ine+ nutrition
Kanada
3 månader användning av appen
Redigerat 11 januari 2023

とても助かっています。
今はまだ始めたばかりですが、チャットでいろいろ質問ができてたすかりました。
かなり長丁場でしたが、Allenさんが最後まで教えてくださいました。
どうも、ありがとうございました。
Nicoleさんにも迅速に対応していただき、テーマの場所などしっかり教えてもらいました。大変ありがとうございました。
Nicoleさんにまた対応してもらいました。理解が深まりました。

ergopouch Japan
Japan
3 månader användning av appen
Yotpo svarade 23 januari 2023

Thanks for your feedback, we really appreciate it.