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CS was great - Gimbert specifically helped me through a data issue and I appreicated their follow-up and thoroughness. Thanks Yotpo!
Manny, the customer service representative I chatted with was extremely helpful. He answered all my questions quickly and accurately!
We love this app, very easy to use and with many features. The notifications are very useful and keep me on track. The customer service Rhenant is also excellent and always there to help if I have any questions.
Used the Live Chat option and spoke with Rhenant, who was super-helpful. We needed assistance with getting the Yotpo widget added to an updated theme so that we can continue to see our customer reviews... Rhenant got this sorted quickly and efficiently. Thanks for your help.
We appreciate your feedback, thank you!
Yotpo is one of the oldest apps I've been using on my Shopify store and I cannot imagine my site without it. It sends out good-looking review requests, organizes all the reviews, and allows customers to ask questions. Highly recommended! Btw, James from the support team helps me to update review widgets to the new theme, was very polite, and done with it very fast and professionally, thanks a lot!
The app is AMAZING!!!!!! This is a 'must have' for any online store!!
Manny and the team from Yotpo is awesome! Yotpo is well worth the money and will pay you back many times over.. Been using them for close to 10 years.. You pretty much set it and forget it and reviews just starts rolling in! Recently needed to migrate my product reviews to a new website and Manny made things very easy! Took less than 24 hours and all reviews were published to the new site.. Thank you!!
The app is great, helps to give my customers peace of mind about the quality of the items in my shop-- and I'm also very happy with my recent tech support experience. After changing my theme the reviews weren't displaying properly and I couldn't figure out how to fix it on my own. It did require manually reinstalling, but the person who worked with me took care of it and was very pleasant and beyond helpful.
Epic support By Warly! I am so happy with the help I got when implementing the carousel widget on my site. It looks so good! Yotpo has been a huge integral part of my business's success. very happy
I recently had the pleasure of working with 'John B' on my Shopify store, and I must say, his speed and proficiency in resolving the issues were truly impressive. From start to finish, John exhibited a remarkable ability to quickly identify and tackle any obstacles that came our way.
We appreciate your feedback about John! We strive to provide you with the best customer experience everyday! Thank you!