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I had some issues with adding the widget on my website but I had some help from the staff (Doner P) and it worked perfectly fine after that. Great app!
Gabriel S. provided prompt and courteous service. He went above and beyond to ensure proper coding for my store. Thank you!
We appreciate your feedback, thank you!
Will not uninstall from my store.
Thank you for taking the time to leave a review — we sincerely apologize for the inconveniences. Our records show that our team has been in contact with you. We've resolved the uninstallation issues and have removed all codes related to our product. If there's anything else we can do to assist you, please don't hesitate to reach out.
Rhenant gave me excellent customer service. Provided me with the widgets I was not able to load on my site. I'm very happy with the help provided. Thanks ! Beancrazy.com
I moved from free version Judge.me to Yotpo as Yotpo looked great and lots of raving reviews about it. I was told about the visual UGC plan which I also added. The review app is great that you can leave images - however, the customisation of the email for review requests is quite basic and clunky. If you want to update the follow up email it resets everything.
The visual UGC has some issues too - with things like product album not being able pull from a source of images. I've also had a few issues with the homepage gallery how it shows up on shopify - in which support has taken about 5 days and counting to fix when I thought it should be a simple fix.
Uncertain about this being worth the money as of yet as there is not much perceived perks compared to free version of judge.me yet. I'm glad I didn't pay for the prime version that sales recommended yet as it wouldve felt like even more wasted money.
Thank you for taking the time to share your thoughts with us. We're continuously working to improve our products so that our merchants can get up and running without any hiccups. Our Product team has reached out and scheduled a call with you to discuss further all your product concerns. If you have any concerns regarding the product, please don't hesitate to contact us.
Best service I ever had. I wanted to showcase reviews on my website but I did not know how. John G (member of the support team) did everything for me and I did not even have to write, copy or paste any codes by myself.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Our Customer Service experience has been great. We are grateful for the continued support throughout this process. Stephanie was beyond helpful and patient with us. All challenges resolved. Thank you Stephanie
Bella
Ruzsel,
You are awesome person, keep up the good work!
Thank you for writing a review — we value your feedback.
Nice app and the supporter is awesome.
Thank you Ruzsel <3
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
I love it so much and the customer service was top tier. James Edmar did a good job and he was very patient with me. totally recommend