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Their customer service is rude. The company seems to only care about emails rather than collecting reviews.
Formidable, 20 sur 20 , merci mille fois tout en français
beau travail
à bientôt
The app has a nice aesthetic that I like. It looks more "real" and "legit" than Loox or Alireviews that i've used in the past. They have a LIVE CHAT which is BIG THING, if you need some answers quick or some changes made quick. They will assist you right away. When we installed it the first time, I was a little boring, asking them to do this and that for me, and they did it without hesitation and with great service. I'm very happy that we get to work with them. Eunice and Jo Lorenz were of great help past 2 days. THANKS yotpo
Yotpo has great customer service! Ronel helped me when there wasn't any info on google or anywhere else!
Yotpo is a powerful tool. It helps me achieve the Reviews I want. Also, Yotpo's support team is very good. I would like to commend Howell Keith R from Yotpo. I had a problem and he quickly solved it for me. Excellent. If I could tip, I would definitely tip him.
We have used it on a few of our Shopify accounts and it has been working well for us. Their support is outstanding and Daniel P was very helpful in installing the widget on our new website.
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I imported all the reviews from other website, but the reviews didn't appear on the my website. Lemuel C was kind enough to go our backend and fix all the problems. Great customer service!
Nice and quick support from the team. Nice review app . Thanks for your quick support!
What an incredible service. I couldn't get my star ratings to appear so i asked on live chat. The responses were so fast I thought it was a bot! Kenneth John M helped (and another time it was a really nice chap called Sheen) helped me right away. I ticked an approve box which gave him access to my site and in 5 minutes he got the stars working and even adjusted them when I cheekily asked. I'm delighted. Highly recommended. Thank you guys.
Ed helped me incorporate the reviews widget & stars widget on my website. He literally spent hours to make sure everything was set up perfectly. Thank you so much for the time you took, amazing customer support!