Yotpo Product Reviews & UGC

I didn't know if I could freely change the avatar of the customer review. It can be changed only with the prime plan. Thank you for politely teaching me in chat.

Great app! Got us our first few reviews and seems to have a good conversion rate. Only downside is we feel the paid version are a bit too expensive (or perhaps we just can't afford it), would be great if you can consider bringing down the price, or perhaps introduce a one off payment instead of a monthly commitment. Thanks guys for the great work!

This is the best review app I've ever tried! App's design have a great UX design and customer service is really fast! They help me for free while other apps asked 10€ to install a widget.

We have mixed feeling about it. It's really good in getting reviews but the pricing model is unfair. We only wanted a plan with 100 orders per month but then discovered that only the premium plan will show the reviews on Google Product Listing. This is really not cool. The reviews belong to us and you can't force people to upgrade just so you won't block their reviews from showing in Google Shopping.

The app is great. very user friendly. although i needed the developers help to install it. the only drawback for me was that you cant edit the email look and feel on the free plan. but on the plus side their support is FANTASTIC

The app is easy to install and customize. Definitively recommend it to any ecommerce business - you will not be disappointed.

To fully utilize Yotpo, Facebook Business Manager should be utilized.
However, we have been able to achieve a significant amount of functionality without FBBM and I will continue to use Yotpo for my reviews.
mdv

easy to use! I wish the interface was a bit more dynamic (customizations update on the site in real time, etc), but I think they will get there. Very simple.

the customer service is great, reply fast. The review widget has a bug in the primary color. I change the color but it doesn't show up in the site, I ask for help from the Livechat and they solve the problem for me immediately. highly recommend.

After a couple days and a lot of contact between James C , Radly and me at the end the problem of not showing reviews on or side was fixed! Thanks a lot!