Yotpo Product Reviews & UGC

We migrated from BigCommerce over to Shopify and had issues connecting our account. Doner P did a fantastic job of helping through that process.

This is a very poor app. Not so much when it comes to features but in order to access the features, even some basic ones, you need to upgrade. We were paying $299 per month. It was not worth it. We found a more affordable app that offers a lot more things at $15 than what Yotpo did at $299. Customer service is ok, but again the app we use now has a much better one. We did not feel that it actually generated more reviews than the previous app we had on store. Basically we feel more cheated than benefited, mainly due to the pricing model. Very poor. Not worth it. We also had issues with the right reviews sittig on the right pages. When we changed theme reviews got mixed and we lost some. Had to go to the previous theme to find them.

Great app, really encourages people to review your site. Great for automated interaction with your customers. Highly recommended!

I suck at Liquid code or Html lol. So this was my fifth time contacting the Yotpo support chat and they are always super fast on helping me with my customizations and troubleshooting. Thank you Ronel R for the great support

Mr. Kenneth John M
Thank you for helping me manytimes!!
I can proceed yotpo setup based on your support!
tahnk you!

I originally rated this app very highly, but became dissatisfied with the support & functionality for what I needed and changed to a competitor.

Very nice and clear. Good user experience. I would review the sync of the review as it was hard in the begging.

James from Yotpo was very helpful! And was able to answer my question right away on the chat option of the app

We downloaded and integrated Yotpo but was running into issues on getting the widget to work due to our specific stylized theme. I was going back and forth with Yotpo and Shopify trying to figure out how to get the widget to work properly and Daniel P came and saved the day!

Completely fixed the app and now we can use it on our store to collect reviews. Thank you, Daniel!

We just added YOTPO Reviews last week and it seems very user friendly. I initially had some trouble loading the app properly (it was showing up at the very bottom of product pages I.e separated too far from "BUY" button). I'm happy to say that one email to YOTPO fixed this issue AND they even entered the star rating code for me! What more could I possibly ask for ?!
Good product & prompt, efficient support = perfect.