Yotpo Product Reviews & UGC

So far so good. I like the all the extras you get with this review app. I, being a consumer myself, know that reviews can definitely sway a person's decision whether to buy or not to buy. So I realized early on how important reviews were going to be for my products. I installed another review app before I installed this one and it did as promised, but it didn't go the extra step of e-mailing the customer after a purchase has been made to proactively retrieve a review. I haven't made any on-line sales yet with this app installed, so I can't comment on if it actually works ! But the insulation of the app was easy enough, so I'm keeping my fingers crossed.

Great App. tested it for a few months now and slowly getting the hang of it.

Thumps up for

1. I love the fact that customers can write a review right in the review request email. They do not need to be redirected to do this.

2. Love that reviews can be posted on twitter and facebook. Integrates well with these platforms.

3. Love the reviews tab on the website too and the options to automate or manually post reviews.

I gave it 4 stars because I'd like to be able to integrate customer pictures. Can this be done? If so, I'll definitely be giving a 5 star rating!

Great App.

beedezigned highly recommend Yotpo. Since incorporating Yotpo in 2013 :: 99% of customers reviewed our products and service to be 4-5 stars - with 96% of them rating beedezigned a perfect 5 stars!! If you have fantastic products and couple that with awesome service, let your customers tell the world through Yotpo. It's a little tricky to install and navigate, however definately worth it, as ongoing use offers major benefits to your business. www.beedezigned.com.au

Have been using Yotpo for the last couple of months. I have been getting consistent reviews from customers. Customer support is timely and reminders from Yotpo for "Recommended reviews" are helpful. Will surely consider upgrading my plan! Keep up the good work pls.

The app and system works great, the product update progression has been a bit slow but I've seen a lot more lately.

We were trying to install the app and get everything taken care of for our launch and Warly was able to walk us through and help us get everything in order.

Great app that helps in a lot of ways. Not quite perfect yet, as it's still a little bit unclear how to make things look just the way you want them to when they appear on your website or on social media, but aside from that, it's an excellent app with great service.

I use this app to collect reviews for my e-commerce website. It's great advantage that this app can be used for free without limitation of period.
But in terms of arrangement, it has some problems. For example, the review writing form can't be arranged. And it's not so easy to add review and stars to your website. You have to arrange code thought the instructions are not perfect.
But you don't need to worry about that. The support teams of YOTPO will support you as same as they resolve my problems in a few days. If you won't feel bother to ask them to fix problems, this app will help your website.
Thank you support team.

Good customer service. The app interface could be a bit more user friendly though and there are delays with publishing reviews

We use this app and we are seeing a good ROI. It's unfair that you need to be on an annual plan before you can have the Klaviyo integration. The customer service chat that comes with the Growth plans is instant and very helpful. Thanks Rael.