Recensioner (7 128)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
10 oktober 2024

It's a breath if fresh air when you can communicate and the other person understands exactly what you need. Excellent service and very knowledgeable. Wonderful experience!

Fluide Chic
USA
4 månader användning av appen
17 september 2024

I am new to using this service, and as a person who struggles with computer lingo, I struggled with this app and modifying code. I did have several customer support team members try to help me. I ended up accidentally exiting all of my application pages where chat boxes were open, multiple times. I struggled, is putting it nicely.

Wendyle Christian, Rove, and one other member helped me. I had a lot of questions, a lot of struggles to work through. The last support member I talked to was Wendyle. Very polite, well mannered, and CALM AND COLLECTED. I was a fury of questions, while refreshing my page to make sure I could keep up and understand what was happening. I was annoying, in my own opinion ( I can admit that. I was just trying to understand what was happening. Good intentions, but poor execution. hah!)

The team members were very nice and worked very hard with me to make sure all of my concerns were taken care of. GOOD JOB TEAM! Thank you for your help. I literally could not have done it without you.

Smells Good Wax Co
USA
24 dagar användning av appen
Yotpo svarade 4 november 2024

Thank you for sharing!
We're glad the team could assist you through the process. We appreciate your patience and determination!

2 december 2024

Amazing app with excellent customer service! Ian Christian was incredibly supportive throughout my challenging transition to Shopify. It wasn’t an easy move, but everything is now running smoothly. Thank you again for all your help!

Thank you
Daniel

Cartech Electronics Ltd
Storbritannien
19 dagar användning av appen
9 augusti 2024

Ruzsel John was able to fix a problem I had tried over a number of tickets. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy!

Thank you

Goodwear USA
USA
Mer än 5 år användning av appen
Yotpo svarade 19 augusti 2024

Thank you for the feedback!

9 december 2024

Shoutout to Sheila R who was super helpful!

Aevi Wellness / Europe
Österrike
Mer än 2 år användning av appen
29 september 2024

Doner is really great man, he understand the needs quickly and provide the best quality customer services. thanks

Precious Tails
USA
4 månader användning av appen
27 november 2024

They have awesome support, helped with everything and answered all the question. Special thanks to Reymon Alvero from their support, really great guy that helped with everything we needed.

Vendela.no
Norge
22 dagar användning av appen
27 september 2024

Thanks to Reymon N he went above and beyond to help me with a review issue that no one else could!

SubLuna
USA
Mer än ett år användning av appen
13 oktober 2024

Great Service and great support!

Special thanks to Vien who helped me out greatly.

Vink Whisky
Nederländerna
12 månader användning av appen
29 augusti 2024

Doner P was able to fix a problem. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy!

Thank you.From japan.

CARINTHIA
Japan
8 månader användning av appen
Yotpo svarade 20 september 2024

Thank you for your feedback. Rest assured, we aim for 100% quality across all our support agents. Appreciate it!