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Amazing customer service. They helped me very quickly with a customization that I needed. Thanks a lot.
Thank you for your review. We're pretty big fans of our customer service, and we're happy to know you are too!
I used Yotpo when I was on Godaddy and loved how easy it was to work with. Shopify is a little tougher to get a handle on for me. Yotpo stepped in an did all my work. For someone who spends a lot of time with computer work, but is not adept, this was heavenly for me!
I ask crazy questions and get response and fixes quickly!
I think the ratings really help sales too!
The customer service is great! I had a problem setting up the widgets on my page and Ronel quickly assisted me and had everything up and going in a matter of minutes. Thanks Ronel for doing an excellent job! Update:
I needed help on importing my Facebook reviews to Yotpo and Nick explained to me exactly what I needed to do. Yotpo has the best customer service!
at first i didnt know how to use this app and really thought is this app for me but its such a good app i would defo recommend this!!
Excellent and professional support, quick and efficient.
Problem resolved in minutes, brilliant app.
Thank you
Thank you for sharing your thoughts with us!
I uninstalled this app but still appear on My site. Do not install this app. Code can not delete
I am NOT technical! I just downloaded this app yesterday and got my first review. My customer couldn't type what he wanted cuz there was some technical glitch. I chatted w/ Mary Ann, whom by the way is not a robot, and she did a test and saw everything was ok on my end. She got my full review up on my site. Not being technical, I asked her the most basic questions how to use the app and she sent me detailed step by step instructions with pictures on the app. I really appreciated the fast response on the chat on a Sunday morning and I feel assured that now all my reviews that come in will be all set!!! This is the app for non techies!!!! Thanks Mary Ann and Yotpo for making an ap for all us new Shopify-ers who is just starting up!
Thank you for taking the time to share your feedback, it means a lot. We're happy to hear you had such a positive experience with our customer service and that Mary Ann was able to get you up and running. Please do not hesitate to reach out to us again if you have any questions.
My first time chatting with them. They answered all my questions. Just getting started. I signed up today. Programs work well.
2 Weeks in, I gave them another call. I spoke with Lemuel today for almost 2 hours. Wonderful support. He answered all of my questions. He looked at my screenshots and filled in the blanks where I needed help. He was kind and patient and went above and beyond to help me and my small business. It took a lot of stress off me today. The software is pretty easy to use. I DON'T get frustrated as I have with other programs. Very grateful!
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Great app for reviews and have received great support from Ronel R Thank you for all of your support Ronel i appreciate it
Awesome app and excellent customer support!