Yotpo Product Reviews & UGC

Howell was great! Really helped me a lot, thank you for all the assistance. I was confused at first but the direct and clear instructions and custom HTML coding he did for me was excellent!

App is very functional and useful. Had a few questions but was prompted helped by Ronel R who figured everything out for me very speedily. He had incredible customer service.

Yotpo absolutely the best in the reviews game. Don't waste your time with any other app. Also, Radly E was super helpful in the chat. Helped us make some setting changes quickly and even provided us the information about how it was done so we can do it ourselves in the future.

After uninstalling the app, the very next day it sent an email to a customer whose item is en route still. What?

Just started using Yotpo and have been really impressed with it's functionality. I had to bring existing reviews in from another review app and Caroline was absolutely fantastic in helping me get reviews imported and styled correctly in my store. Thanks Yotpo!

I use this app to capture review and star ratings. The customisation is great as I matched with my brand colours and the support team were super useful when I needed assistance installing parts of this. Very good!! Highly recommend

Yotpo is the best review app out there! They have the best feature but also, and this one is important to me, best support service. They always answered my questions quickly. Thanks Yotpo!

Honestly, best customer service on an app i've ever had! Orly replies on chat straight away every time and is very helpful! Highly recommend

I have just signed up to Yotpo and was having some difficulties ading reviews onto my shopify site. Eduardo.R was an amazing help to me on the live chat. He was able to fix all my issues in a timely manner, his customer service was amazing! So happy and i hope to work with Eduardo again! Thankyou!

I moved from free version Judge.me to Yotpo as Yotpo looked great and lots of raving reviews about it. I was told about the visual UGC plan which I also added. The review app is great that you can leave images - however, the customisation of the email for review requests is quite basic and clunky. If you want to update the follow up email it resets everything.
The visual UGC has some issues too - with things like product album not being able pull from a source of images. I've also had a few issues with the homepage gallery how it shows up on shopify - in which support has taken about 5 days and counting to fix when I thought it should be a simple fix.
Uncertain about this being worth the money as of yet as there is not much perceived perks compared to free version of judge.me yet. I'm glad I didn't pay for the prime version that sales recommended yet as it wouldve felt like even more wasted money.