Yotpo Product Reviews & UGC

アカウント設定上のメールアドレスを変更したく、ヘルプなどに情報が見当たらなかったことから、チャットでのサポートをお願いしました。
Yotpo側ですぐに入力変更対応してくれ、その場でたった数分で解決しました。
スムーズで温かなサポートに感謝しています。

Still working out the app and features, but Joian Z was a huge help on the chat in helping my issues .

Put a chat request in and had a person within minutes! Doner P. was amazing and fixed my issue and it now works the way I want! Kudos Doner!

Be careful when you install, Yotpo will automatically start sending orders VS taking you through a setup process where you can customise how customers will receive reviews etc...

Before I knew it a day had passed and the platform had already sent 80% of my monthly quota within a day. I sell products that need more time to review vs. their 14-day default flow. Not the greatest start for those businesses that have a backlog of orders requiring reviews.

When you install make sure you go straight to the left-hand navigation and find "Review Request Flow" and deactivate the 14-day post-process flow they automatically start on your behalf. To do this, navigate to the three horizontal dots, left-click and hit the 'deactivate' button. The flow will stop and then you can customise what you need to customise.

I know the platform will be great yet I find it strange it just starts sending reviews without a user setup process.

Has tons of potential, but only for the companies that can afford $399+ a month. The free version is lacking in features and does not really compare to other free review apps. The next level up for $25 a month adds almost nothing extra. The account you really want is the Powerhouse+, because it honestly is great for new content and really putts your reviews to work. BUT the PRICE. $699 a month!!!

Great UI and tons of potential, but not ideal for DIY'ers just starting out. There are other options out there with similar features for $30-$100 month. Good luck everyone.

Yotpo Radly was very helpful and patience resolving my issues. I am very pleased. Thank you so much Radly.

Daniel P. was amazing. Helped me add my widget to the homepage of my site without me having to do a thing! Can definitely recommend

Rhemy R. is amazing and FAST! He went above and beyond to fix an issue we were having. Would highly recommend him and this app.

I had trouble installing the widgets and Jenny from the customer success team was quick to help me out - can't wait for our reviews to star rolling in!

Great customer support from @Happy tonight! I am so appreciative of the help and we already have reviews coming in!