Recensioner (7 059)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 91 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
8 december 2022

Good customer service. Great app. I recommend Yotpo. Had some issues and customer service fixed them straight away.

Architecture Mates
Finland
En dag användning av appen
Yotpo svarade 23 januari 2023

Thank you for writing a review — we value your feedback.

22 oktober 2020

This app adds a nice touch to your online business. It's a way for customers to leave feedback and review their product/service. The only thing I had an issue with was embedding the code into my theme myself but Diane was very helpful in resolving the issue for me. With my permission she ultimately went into my theme and embedded the code for me. I would recommend for anyone starting a business. They have a free option available.

Koli Cosmetics
USA
29 dagar användning av appen
Yotpo svarade 25 oktober 2020

Thank you for taking the time to leave a review. We're happy to hear Diane was able to help get you up and running! We'll pass on your kind words.

18 november 2021

I was trying to delete my accout and they help me within 5 mins. Authentic and fast customer service!

Aulipure
Taiwan
En dag användning av appen
18 december 2021

I contacted support and they helped me right away. Great customer service. Rep handled my issue promptly.

Radiant Beauty
USA
En dag användning av appen
9 februari 2020

This is a great app. Even for the free version customer support is super responsive making changes on your backend.

Coachmats.com
Kanada
En dag användning av appen
12 september 2018

Great customization abilities with collecting and displaying reviews. However, it seems archaic to me that you have to manually re-install whenever you update your theme (which is often from a good theme provider). Customer service is really slow (3 days to get my reviews back on the site) and it never seems to install properly. Many other apps have an automated prompt that brings the app to the updated theme AND prompts a CS person to check that it's working well. Pretty big oversight IMO.

Watson
Kanada
Ungefär en månad användning av appen
3 maj 2023

When i installed the yotpo and going through the steps, i got to last step to install the widget and had an erro. I reach out to chat and Doner P solved my issue and able to get the widget install.
Thank you so much Doner.

Angie's Crafty Cottage
USA
En dag användning av appen
29 juni 2023

John B was great. Added functionality to my site that I couldn't do myself or at the least would have taken me ages. Am very grateful!

Rest and Digest
Australien
En dag användning av appen
13 augusti 2023

I had some challenges with setting up Yotpo on my Shopify store, but Ruzsel J. swiftly resolved them within minutes. His efficiency and dedication are commendable. He truly deserves success within the platform.

ShopX
USA
En dag användning av appen
6 augusti 2021

Great customer service! I had a hard time setting up my star ratings so I reached out to support, Elven took care of everything very quickly! Thank you!!

Anjelic Scents
USA
En dag användning av appen