Recensioner (7 095)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
3 juni 2022

Great app, it works pretty good and it looks professional and great customer service. Will definitely recommend.

Fanartcube
Italien
En dag användning av appen
1 maj 2021

I received great customer service and help from Junalou. I was walked through how to make changes and was given recommendations on how to make my website better. 10/10 would recommend this app to others

Made For His Glory
USA
En dag användning av appen
21 augusti 2023

Support with Ruzsel was excellent, very helpful and made the process easy. Thank you very much.

Good Sheet
Australien
Ungefär en timme användning av appen
21 april 2021

Donald was the most helpful customer support person ever! Helped me so much with what was for me a complex issue. So relived that he was so knowledgable and willing to help above and beyond.

Gifty's Ghana Kitchen
Australien
En dag användning av appen
18 oktober 2020

I only signed up with Yotpo. The app seems fairy easy to intergrate. I ran into a few problems and submitted a ticket to support, and got really friendly and prompt service. They have also imported my existing reviews, which appeared really quickly on the website. Happy so far!

The Summer Chaser
Australien
En dag användning av appen
Yotpo svarade 21 oktober 2020

Thank you for leaving a review. We're excited to be part of your growing brand!

Redigerat 23 juli 2021

Ive used Yotpo many times, in many stores, to help customers see the value in my products and customer service -- IT WORKS. Super powerful. AND -- Yotpo has great customer service also (and thanks Orly for helping me out twice with questions -- solved fast and easy).

knotsoflove
USA
En dag användning av appen
1 april 2021

This app sent my pre-order customers an email requesting a review before their orders were even fulfilled. Are you serious? Why would you logically have an app that sends out review requests before that order is even marked as fulfilled? Congrats, you've just pissed off my customers. Would appreciate it if you got in touch with me ASAP to remedy this situation.

New Leaves Co
USA
En dag användning av appen
Yotpo svarade 30 september 2021

Thank you for leaving your feedback. Please know that your frustration has not gone unheard and we apologize for the inconvenience you have experienced. After taking a closer look at your case, a support agent has reached out with some possible solutions for your issues, however we have not heard back from you. Please feel free to contact us at any time should you reconsider our offer.

Redigerat 11 december 2021

Blown away by the help that I received for setup of Yotpo for my Artist site. Being a free user I certainly didn’t expect that level of help. Lemuel was very helpful and quick to fix the issue I came up against. Highly recommend Yotpo!

Michelle Macnamara
Australien
En dag användning av appen
29 juni 2020

I have only had the app for less than 24 hours and already received 7 positive reviews from our customers. I was having trouble installing the widget on my own, but Josephine was super helpful. She installed everything including adding reviews to my collection page. Now our site looks even more credible. Love this all and the quick and professional customer service! Thanks Josephine!

DA SPOT NYC
USA
En dag användning av appen
31 oktober 2021

アカウント設定上のメールアドレスを変更したく、ヘルプなどに情報が見当たらなかったことから、チャットでのサポートをお願いしました。
Yotpo側ですぐに入力変更対応してくれ、その場でたった数分で解決しました。
スムーズで温かなサポートに感謝しています。

オパ処あさひ
Japan
En dag användning av appen