Recensioner (6 910)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
21 maj 2024

Great customer service and easy to use! Ruzsel J really helped me out a lot.

Backwoods Adventure Mods
USA
2 månader användning av appen
Yotpo svarade 24 maj 2024

Thank you for sharing your thoughts with us!

9 april 2024

I've had a few issues overtime with the app that were easily solved. However, one customer support agent in particular, John G, was quick and efficient in helping with my issues.

dealbodies
Kanada
Ungefär 2 månader användning av appen
Yotpo svarade 12 april 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

11 juni 2024

Great support; Ruzsel helped me quickly!

NOVA
USA
12 månader användning av appen
12 april 2024

I had an issue with exporting my reviews, but Mitch from customer support helped me with my situation really well and I look forward to using this platform.

Puur Geluk Store
Nederländerna
8 dagar användning av appen
Yotpo svarade 24 maj 2024

Thanks for your feedback, we really appreciate it.

22 mars 2024

I was able to import reviews from GoDaddy to Shopify without much trouble--but then a couple of days later, I accidentally setup the reviews to appear just on the home page (which was not what I wanted). Jeorge Kenneth V. spent a good deal of time resetting the appearance of the reviews, cleaning up the import csv file that I provided and reimporting the data so no errors appeared. He was very professional, kind and helpful. Thank you Jeorge Kenneth V.

Jasper Lee Soapworks
USA
10 dagar användning av appen
Yotpo svarade 24 maj 2024

Thanks for your feedback, we really appreciate it.

22 maj 2024

Support is very responsive! Really like the platform and how it displays on our website.

SpokesPup
USA
Ungefär en månad användning av appen
Yotpo svarade 24 maj 2024

We appreciate your feedback, thank you!

1 maj 2024

Fantastic customer support. I wasn't able to upload my reviews. Something wrong with my csv and they helped me solve this in a very short time.

Perks & Stone
USA
15 dagar användning av appen
Yotpo svarade 24 maj 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

9 maj 2024

I never leave reviews, I worked with John G and he was AMAZING. everything was fixed quickly, no issues at all. I had multiple issues and he fixed all of them within minutes. THE BEST experience!

ShopParagonGems
USA
3 dagar användning av appen
Yotpo svarade 24 maj 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

7 juni 2024

good service from Ruzsel John Nabong

Stone Rose
USA
Nästan 4 år användning av appen
28 februari 2024

Customer service team is so helpful! Jeorge Kenneth V was so great when we needed help changing our coupon for people leaving reviews.

Clover by Clove + Hallow
USA
Mer än 2 år användning av appen
Yotpo svarade 7 mars 2024

Thanks for your feedback, we really appreciate it.