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Really positive experience with their tech support. Very helpful and methodical. The only downside is sometimes the written guide such as 'adding star rating' to a product isn't very detailed. 3 steps aren't enough to guide someone I think a lot of people would benefit from more imagery on where to copy the code to.
beedezigned highly recommend Yotpo. Since incorporating Yotpo in 2013 :: 99% of customers reviewed our products and service to be 4-5 stars - with 96% of them rating beedezigned a perfect 5 stars!! If you have fantastic products and couple that with awesome service, let your customers tell the world through Yotpo. It's a little tricky to install and navigate, however definately worth it, as ongoing use offers major benefits to your business. www.beedezigned.com.au
Yotpo is great on Shopify. I needed some help today, and their excellent support team helped me out right away. Highly recommended!
Good app. It does the job well. I will invest in it. Doner was also very helpful. Good and efficient customer service.
Thanks to Radly for helping me getting started on testing reviews and providing a solution with manual test reviews requests.
I use this app to collect reviews for my e-commerce website. It's great advantage that this app can be used for free without limitation of period.
But in terms of arrangement, it has some problems. For example, the review writing form can't be arranged. And it's not so easy to add review and stars to your website. You have to arrange code thought the instructions are not perfect.
But you don't need to worry about that. The support teams of YOTPO will support you as same as they resolve my problems in a few days. If you won't feel bother to ask them to fix problems, this app will help your website.
Thank you support team.
Thank you for taking the time to leave a review. We are constantly working on improving our products and your feedback is very important to us. We are glad to hear our support team was able to help you with your issues and that you are up and running!
Radly was really helpful and efficient at helping me sort a couple of issues out. Highly recommend. Great service!
We use this app and we are seeing a good ROI. It's unfair that you need to be on an annual plan before you can have the Klaviyo integration. The customer service chat that comes with the Growth plans is instant and very helpful. Thanks Rael.
Thanks for taking the time to leave your feedback, Equi Botanics!
Very good experience with technical support. Quick response and well explained. Good functioning app also!
Thank you for your review, glad to hear our customer support team was able to help you.
I love this app and the customer service!! I had difficulties adding the code to my site bc I wanted it in a particular place and Anne did a great job at making sure the widget was installed properly!