Yotpo: Product Reviews App

We’ve been utilizing Yotpo for several years now, and it has been very beneficial for engagment on our site. The support team is excellent, with special thanks to Rock for his exceptional assistance during a website migration.

We’ve been using Yotpo for over 3 years, and we’ve been consistently impressed with the quality of their support.

The team is highly responsive, helpful, and genuinely committed to finding solutions. Whether we reach out regarding Reviews or Loyalty, we can always count on getting a clear and helpful response, either right away or by email. And when the AI agent can’t fully resolve an issue, it’s great to know that we can still speak to a real person who can take over and help.

A special thank you to Vien, who handled our latest request so efficiently and was incredibly helpful throughout the process. Really appreciated!

Thank you, Yotpo team, for such a great level of support.

We've been really impressed with the level of support from the Yotpo team. As a small business without dedicated technical resource, it's reassuring to know that whenever we reach out, for Reviews or Loyalty, we get a helpful response either on the spot or via email. It's also refreshing to be able to speak to a real person when the AI agent hasn't quite resolved the issue.

A special mention to Vien Saints E, who has helped us on multiple occasions with some tricky DNS record issues. The patience and quality of support have been outstanding, thank you!

Christian Bernard Martin D was super helpful and took great care of our request.

Service in the chat function from the Yotpo CS team was great. "Christian Bernard Martin D" from the team helped me out with me issue and answered all my quesitons.

Nice customer service. Reymon N. helped me a lot to solve the problems. Thank you very much.

Excellent support from Rock! He quickly helped resolve my onsite widget query, provided clear guidance, and shared helpful recommendations for future Shopify theme updates. Friendly, professional, and efficient service. Highly recommended.

Doner was incredibly helpful and professional throughout the entire process. He responded quickly, explained everything clearly, and made sure the issue was fully resolved. Excellent customer service and a great experience with the Yotpo support team

We've been using Yotpo for a number of years - very helpful indeed, and the support team, are great!

Customer service is always quick and very helpful with questions about how to edit the tools.