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My reviews were not populating because I merged product variants into one product, and I spoke to someone at Yotpo on chat (Eunice) and even though she (not sure if it's a real person) said it was out of the scope of work, she would help repopulate them and she did within the hour! Great service!
Very slick app. I highly recommend it. Yotpo has their shit together! Well done.
We recently updated our Shopify theme and I was having a hard time figuring out if the Yotpo app was operating correctly. I chatted briefly with Sheen and got the help I needed. So, in addition to providing a swell way to collect reviews, they back up the app with swell customer service. Awesome. Thank you! Once we finalized our theme update, I noticed our product reviews were not showing up on our product pages. I contacted support and Orly helped get things sorted out. I couldn't ask for better customer service. Thank you!!
Launched our store a couple of weeks ago so we got just a few orders only. It did get us one review so far!
I used this app to get reviews and it was super easy to set up! Am really enjoying the ease of use and simplicity in setting up. Customer Service was great too. Updated review 5-4-21 Great service from Anne today. Could not have resolved issues without her!
Thank you for taking the time to leave a review! We're happy to hear you're up and running and that set-up went smoothly.
Thier customer service is absolutely wonderful!! They helped me do so so much to make my site look beautiful and be so user friendly. This app is crazy worth your while! Check them out!!! Thanks Arven for your time and patience :)
Thank you for the absolutely glowing review! We're so happy to hear you're enjoying Yotpo and seeing the benefits.
Great product and extremely fast customer service. If you dont have this App you are missing out. A++++
Great app, one of the best out there. The higher tier subscriptions are expensive and out of reach for smaller stores. Would love to add ratings to google shopping products but that is out of reach for my shop at the moment. Get this app for great user generated content and reviews!
Great app to use - easy to manage - awesome customer service!
This is such a great app and the support is AMAZING both times I have reached out for help! I have been using it for a number of years now and it has been a great addition to my store.