Yotpo ‑ Product Reviews App

I use Yotpo to increase the conversion rate on my new Shopify store. As I sell candles and home fragrance, it's difficult for new visitors to evaluate a product if they can't smell the product and hence make a purchase. Thanks to Yotpo it has helped been key to increasing my conversion rate with new customers. I really like the features that Yotpo offers (I use the free plan at the moment) that allow you to send emails and reminders and choose when you send the reminders. I also have paid for Swell which is their Loyalty Program and allow my csutomers to earn points when they write a review. One thing you need to be aware of, is that when you're on the free plan, Support can take days before they reply to you. I noticed with Swell (I am on the Silver Plan) they respond very quickly. On the free plan, it would be good if Yotpo could at least tell you how many days before they respond.

App is really good, Doner P helped fix issues once again, i had swiftly which is much appreciated. I will be using this app to build my brand awareness. Very happy! Give him a raise! Defo recommend.

Simoun Francis Sanchez was fantastic at helping me out with our plan features. good customer service

Eunice was amazing and so helpful! 5 stars!!! explained Great customer service!!! He stayed on the chat and waited while I got confirmed where the widget needed to go!

I use this app for reviews on our site. Manny in particular has been wonderful to work through support questions with. Helped me move the reviews and style them to exactly how I wanted. 10/10 would recommend.

The customer service is amazing. I am not at all technical and the help and support in integrating the app was 10/10

Best Review System we have tried - absolute gem of an app:
https://wyecliffe.com

Best support ever - just had Eduardo R help me via live chat within minutes - every time I reach out, I receive great support.

I've been using Yotpo for the last 12 months. It's been very simple to use. I am using the free option but now looking to upgrade as I require more features for my website.

Mary Ann was so helpful in getting me all set up. I wanted the carousel view for my homepage and she set me right up and placed it for me. So also answered all my questions.