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Gabriel S. was great in assisting me with an issue. He got it resolved for me very quickly. I defintely appreciate it!
I deactivated the widget recently as I was finding the cost too high. I was trying out Shopify's in-house Product Reviews app as it's free but quickly learned there is no email review request option. Not good, gotta go back to Yotpo. The support team was able to easily get my widget reinstalled after I struggled. They cleaned up the features too, like made the stars appear beneath the product listings on my collection pages. Really happy with the quality support.
Had a support query, this was answered really quickly and the issue resolved
Thank you for your help
Great experience. All of my questions were answered quickly and my rep was very knowledgeable about all of the different questions I had!
I just installed it yesterday but so far so good. Leizel imported my past reviews from Shopify quickly and even went above and beyond to move my widget to my preferred place on the product page. It looks great and puts the review process on auto-pilot! #winning
Amazing product and fantastic Customer Care!!
I changed my theme for my website and had issues adding the review carousel myself. John G. was able to assist me and was very patient and helpful. Thanks!
Don from the support team was really helpful. He understood exactly what I wanted to change and did it within minutes, I highly recommend the app and the team.
Wonderful customer support today! Junalou was very helpful in getting us started with Yotpo and letting us know about options we hadn't implemented yet and helped with that! Thanks, Junalou!
This app was super easy to integrate and works exactly as described. I know we are building customer shopping confidence by allowing reviews on our site. I also like how our customers can review their purchases directly in the email they receive. We are very happy and definitely recommend it as one of your must have apps for your store!