รีวิว (7,070)

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 92% ของการให้คะแนนคือ 5 ดาว
  • 4% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 3% ของการให้คะแนนคือ 1 ดาว
14 สิงหาคม 2024

Great app and great support (particularly Ruzsel). Easy to use, user friendly, and again...great support (I was able to jump on a google meet when we mad a migration issue, which was amazing as that's not the norm).

Previnex
สหรัฐอเมริกา
3 เดือน ในการใช้แอป
Yotpo ตอบแล้ว 19 สิงหาคม 2024

Thank you for the positive feedback! We're glad you find the app user-friendly and that Ruzsel's support was great!

15 เมษายน 2024

Yotpo has some of the best customer service I have ever experienced. I had issues getting the widget to show up under the products on my collection pages. When I reached out for help, John G quickly responded and resolved my issue. He saved me from the headache of trying to edit the code myself.

Highly recommend. Any issues you have they will solve.

Nessa Hill
สหรัฐอเมริกา
ประมาณ 1 ปี ในการใช้แอป
Yotpo ตอบแล้ว 24 พฤษภาคม 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

แก้ไขเมื่อ 12 พฤศจิกายน 2024

I had a great experience working with Reymon. He was prompt, professional, and resolved my issue quickly and efficiently. His assistance made the process smooth and easy, and I really appreciate his help. Highly recommend!

Zoolike
จีน
4 เดือน ในการใช้แอป
Yotpo ตอบแล้ว 19 สิงหาคม 2024

Thank you for the recommendation! Happy to hear that Doner was helpful and that Yotpo's features are meeting your needs. We appreciate your support!

17 มีนาคม 2024

I’m new to Yotpo and made some big mistakes right away that I didn’t know how to fix. I hopped on with customer support and John G was so friendly and helpful! And everything was back to perfect within two minutes! I love them! It’s so wonderful to have amazing customer service these days, when a lot of companies don’t seem to care. Very impressed!

The Happiest Hour Drinks
สหรัฐอเมริกา
8 เดือน ในการใช้แอป
Yotpo ตอบแล้ว 24 พฤษภาคม 2024

We appreciate your feedback, thank you!

30 กรกฎาคม 2024

Had numerous queries regarding the app and some more technical than others but Reymon N was more than understanding and quickly resolved all issues i had

Red On Socks
สหราชอาณาจักร
มากกว่า 2 ปี ในการใช้แอป
Yotpo ตอบแล้ว 19 สิงหาคม 2024

Amazing to hear Reymon handled your queries effectively and swiftly. We’re always working to enhance our support’s technical expertise to better assist you. Thanks for the feedback!

30 พฤษภาคม 2024

Shout out to Ruzsel J for helping me today. I thought our issue would take a while to fix but just 5 minutes in a chat and all was good again!

EcoOne
สหรัฐอเมริกา
เกือบ 2 ปี ในการใช้แอป
Yotpo ตอบแล้ว 7 มิถุนายน 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

17 กันยายน 2024

Quick responses with customer service questions. Easy to navigate the platform.

ReliaHealth
สหรัฐอเมริกา
5 วัน ในการใช้แอป
Yotpo ตอบแล้ว 4 พฤศจิกายน 2024

Good to hear about your UI/UX experience - we are constantly improving it!

24 พฤษภาคม 2024

I've been using the Yopto app for my Shopify store for 2 years now, and it's been a great addition. The functionality of the rating app is top-notch and has really helped with customer engagement.

A special shoutout to Ruzsel J and Daniel from the customer support team. They helped me super quickly and were incredibly efficient in resolving my issues. Their support made the setup process smooth and stress-free. Their assistance was much appreciated. Highly recommend!

Our Day Of
สหรัฐอเมริกา
ประมาณ 2 ปี ในการใช้แอป
Yotpo ตอบแล้ว 7 มิถุนายน 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

30 กรกฎาคม 2024

I wanted to give a big shout-out to Ian Christian C. for his exceptional customer service support!

Ian went above and beyond in assisting me with my recent issue with the Review Widget. His expertise, friendly approach, and incredible patience made the entire process smooth and stress-free.

Not only did Ian provide clear and effective solutions, but his dedication to ensuring I was fully satisfied was truly impressive. It’s rare to encounter such outstanding support, and Ian’s professionalism and genuine care made a significant difference.

Thank you, Ian, for your incredible help. Your service is greatly appreciated!

You have a gem in your team, Yotpo!

Aardvark Coffee Company
สหรัฐอเมริกา
2 เดือน ในการใช้แอป
Yotpo ตอบแล้ว 19 สิงหาคม 2024

Thank you for the amazing feedback! We appreciate your kind words and are proud to have Ian on our team!

12 กันยายน 2024

DOnt use this app if you have ever used reviews on any other platform. you will not be able to import them and their customer support will lie to you.

Soap Is a Lye SJ LLC
สหรัฐอเมริกา
9 วัน ในการใช้แอป
Yotpo ตอบแล้ว 25 กันยายน 2024

Thank you for your feedback.

We apologize for the confusion about the duplicate Yotpo accounts situation. If you ever decide to give us another try, please do not hesitate to reach out.