รีวิว (4,558)
จำกัดการแสดงผล
-
ตามคะแนน
Ruzsel John was able to fix a problem I had tried over a number of tickets. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy!
Thank you
Thank you for the feedback!
Vien Saints E is patient and fabulous! He helped me a lot!
Thanks for your review!
I am a small business start up and signed up for this service, completely forgot about it , weeks later I went back in to confirm how it works so started a chat session with Ruzsel J, and he was amazing! I had a tons of questions, and he made a video for me to help me relearn this amazing review product!
Learning with video instruction is indeed easier! Thanks for the great feedback!
When uploading a review, it kept failing and kept getting errors.
I contacted customer service and got a quick response. Reymon Alvero gave me a relatively complex review template and helped me fill it out and upload it.
This is a good customer service team, but I think it would be more convenient for me to upload it myself if there were no errors, otherwise I would need to contact customer service every time.
I can see how it’d be more convenient if the process was smoother for you. Thanks for your feedback! We are working on making this process easier.
Thank you, Warren P for helping me reconnect one of our Shopify stores.
Thank you for sharing your experience!
thanks Ruzsel J,! appreciate your time and answering some questions i had -Nicole
Thanks for the lovely note! We're glad the support helped ensure everything was set up just right. 😊
Great app and great support (particularly Ruzsel). Easy to use, user friendly, and again...great support (I was able to jump on a google meet when we mad a migration issue, which was amazing as that's not the norm).
Thank you for the positive feedback! We're glad you find the app user-friendly and that Ruzsel's support was great!
Amazing app with excellent customer service! Ian Christian was incredibly supportive throughout my challenging transition to Shopify. It wasn’t an easy move, but everything is now running smoothly. Thank you again for all your help!
Thank you
Daniel
Thanks for the great feedback, Daniel! Glad everything’s working perfectly now!
Amazin customer support Reymon N nailed all my issues.
Support is amazing on the platform, I got connected with Ethelbert Santos when uploading reviews into tiktok shop, had so much trouble but after talking to Ethelbert I knew exactly what I needed to do as next steps, thank you.
It’s always reassuring to get that clear direction when things feel tricky. Glad it worked out for you!