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James was helpful, he sent alot of screenshots to direct my attention to the next steps in using Yatpo.
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I needed to change the opacity and color of my reviews tab after doing a Google Analysis. Donald from Growth Support answered my chat and helped me navigate. I went back later to check and it was unable to save. The great thing is that Yotpo sends the chat and I was able to respond and still chat with Donald who fixed it for me and now it's live. That was fast and the best client service on a back end provider I've had in a long time. Thanks for making it so easy!
Nice customer service. Very quick and prompt assistance from Nick S! -------------------------------
Using Yotpo has been great for our store. The interface is very easy to navigate and the customer service, particularly James and Manny, is always very responsive and helpful!
The APP is great and the customer service is fabulous! Always very helpful and speedy with changes.
Yotpo is the best review APP by far. The customer service, shoutout to Mark and Rilu Jane, are so helpful friendly and they go beyond to ensure your stores success. This is the 5th store I've converted to these guys and there is always some problem that is always resolved by the Yotpo team. Cheers
Great service and the app seems to be working quite well. Already had a few reviews from the automated emails!
Easy to use / navigate through the app, looks good onsite too - support team and customer service are great as well.
Update 4/10/22
These folks continue to be A+++. They help everytime, fix glitches, honor my requests, etc. They are the best!! I have used other review apps and just never really found that those apps met my needs as I have one-of-a-kind products and the reviews would only auto send on something that was restocked, which is not the case for me. Yotpo on the other hand sends based on purchases, which is exactly what I need. I also love that they divide into product vs. site. The biggest thing that I love about them is that they have amazing customer service, and often fixed my products in real-time through their chat feature. Highly recommended!
Just had a small issue with the app working on my website, contacted support through the app and they helped me out instantly, great customer service.