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Yotpo is a really nice app for collecting reviews. We have been using it for a year now and just upgraded bc we were maxing out at 50 every month. Jenny was super helpful in installing the code for us, and helping us add features and answer questions. We like how this integrates with Shopify, Ping, and Facebook.
Hi there! Thanks so much for leaving a review, we really appreciate your feedback. Glad to hear we're hitting the mark on our support and service.
Love the app so far and Angelo S in customer service via chat was amazing. I attempted to get everything set up on my own and he ended up doing everything plus more.
I can't believe that I didn't start this sooner. I love the ease of use and the reviews that are coming in to my site. If you are on the fence about setting up this review system... I highly recommend you don't wait. I imagine I could have received more social proof if I would have started using this sytem sooner.
I was having a problem with my review carousel and Jo Lorenz was a huge help! Very patient with me and resolved all my issues. This app has so many cool features!
Thank you for your review. We're happy to hear you had such a positive experience with our support team!
This is an outstanding app that every store owner should have. The premium feature allows your customers to ask questions about products they are viewing. This questions are then send to you the owner of the store as well as well as to buyers who have previously bought the product. The answers from this buyers are unique content which at the end of the day brings up your site in the search results. This app also have what is called seo tricks. The wonderful thing about this feature seo tricks is that it is hosted on a mini site which comes up in search results. This have resulted in us being on the first page of google because of this mini site. If you are a store owner and customer satisfaction is important to you then definitely you want this app. You can start with the free version and update to the premium version when you think you are ready for it depending on the volume of your sales and the goals you are trying to achieve. Also with the premium version you can respond to customers review.
Very helpful customer support. They were quick to help me reinstall a widget that was no longer showing up after a theme update.
Been using the yotpo for a year now and it's great! Mary Ann, from the Yotpo support team, quickly helped us fix things so that it looks great on our new 2.0 theme.
Thank you for taking the time to leave this review. We absolutely understand your frustration. One of our customer service representatives has reached out to you and will do whatever they can to assist you with your issues. We apologize for this inconvenience.
I am so grateful I installed Yotpo from the beginning! I have an amazing curation of UGC and I love their support team Simoun Francis S just helped me with a code install in just a few minutes!
Best Review Software PERIOD.
We Sell More Beard Oil because of YOTPO!
Yotpo handles all the emailing, posting, filtering and SEO for all of your reviews! Its as simple as that.
Thanks YOTPO!
Très bonne application, je l'utilisais déjà sur un autre store, je recommande vivement.
Les + : Si vous rencontrez des difficultés, des gars de chez eux vous installent le module gratuitement !