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AMAZING Customer service. Mary Ann was a rockstar and answered legit every question I had. Highly recommend!
Thank you so much for leaving a review! We'll definitely pass on our compliments to Mary Ann.
Speedy response by Donald. The app was glitching with an update on the theme and it was promptly fixed.
Just installed and a few teething problems (due to user error I might add) were quickly and easily resolved by the support team, thank you
Midday live chat waiting a little bit, but when I had an agent (John B.), he was very helpful with providing me information. He also offered to email me some articles about setting up the app on our store.
Rhenant was very helpful is getting me set up with this. Great app!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Jeorge from customer service was great, very helpful team. Have just started using Yotpo but so far so good. I did have to manually install this as our theme (debut) wasn't compatible with the auto-install, but was still easy with their instructions.
Love it! Easy to install and use.
Changed from another App to Yotpo and found it much more powerful. Love the "verfied buyer" and "verified reviewer" status and the fact that you can push the reviews to social media.
The fact that on installation it automatically emailed review requests to customers who had order previously was a nice surprise. Didn't realise until the reviews started coming in from customers who had ordered several weeks ago.
Back again with another amazing review! Thank you Doner for your assistance tonight. I should've asked for help earlier. You were so quick to help and fix my problem. Thanks again!
If it was not for Lemuel from Yotpo, I'm not so sure I would have been able to figure this out without losing hours of the day. Thank you so much Lemuel and the Yotpo team for your help and for making this less stressful! 10/20
Another night with this company and again they blew me away with customer service. Reach out if you need help, they will help, ANYTIME!
Really loving this app! Easy to use and when I had some questions, Ed from the support team went above and BEYOND! He was so helpful and such a pleasure to work with! He quickly address my needs regarding the review widget and even offered to help customize my product page so customers can easily see and/or rate our products! Thanks again Ed!!
Manny helped me get the code installed in no time. Super helpful and happy with his help and service.