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very appreciated their professional customer backup. ( Manny ) they help in solve all the issue in 30min. great team!!!!
I was talking with Djan about getting help with my website reviews. I am not tech savvy and he was able to log onto my store and do it all for me! I really appreciate the help, and my customers love the ease of writing reviews for me!
Always a great experience with this app. The customer service is fantastic. Kenneth John M was extremely helpful and efficient with helping solve my problem. Kenneth has helped me multiple times now and his customer service remains first class.
I'm so happy with my experience, yopto helped me to install my carousel and reviews page. Super patient and willing to help. Thanks yopto best review app.
John G. has been the most welcoming and helpful customer support person I've spoken to in years. If this is the support we can expect, we are IN.
Gabriel S. was such a great help and made setting up the review widget and star rating widget easy. He did all the work and was even able to move things to different parts of the page and helped with sizing and styling. Anything he couldn't help with he escalated to the developer to get it resolved. Thanks again!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Fantastic customer service Paolo answered me right away, did everything I needed and was very pleasant. Just starting to use this app but already it seems great.
Thank you so much for leaving a review. We're so happy to hear you're already enjoying Yotpo and our support team was able to help get it up & running.
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Great app BUT customer service is amazing specially the person i talked with him Radly E. I've spoken to almost everyone before via chat with some help I needed. But today for example I was able to sort out questions. But this guy [[ RADLY E ]] helped me out and were friendly, patient.. Thank You
At first, our product reviews were not showing due to our current website migration, but Yotpo support team - Doner swiftly helped us to sort it out by correcting the product IDs. You are such a great help, thanks Doner! Update: Got help from Reinier again for fixing the Conversion tracking issue. The support team is great and straightforward!