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Yotpo is the best plug-in I have ever used, and customer service can solve problems for me in a timely manner when I encounter problems. When I encounter problems, Rhenant provides me with professional services and successfully solves my problems, which is great!
Great app. Great for engaging customers and getting their feedback. Our theme is complex but Junalou managed to get the star placement right where we needed it in about 5 minutes. Impressive.
Don in tech support was so very helpful, kind, and patient with this new Shopify store owner. He took great care of me and migrated a review from my Buy button to my store without any trouble at all. This is by far some of the best online chat customer service I've ever received! Thank you Don--I hope you get a raise :) :) So far I am very pleased with this app!
An unexpected pleasure. Submitted a help request on Sunday night and almost immediately got an answer back from Junalou at Yotpo support. Problem resolved.
Hi!
Thank you so much for leaving a review. We're happy to hear you're satisfied with our customer service.
We'll be sure to pass on your kind words to Josephine.
Easiest app to install! I love how easy it is to use! great having the reviews on my site!
Awesome review app for our Shopify store. Thanks Yotpo!
Wow@ Lemuel help me do the setting for the Badge, Caroussel, and verify everything on my boutique . Fast and he know what its doing! Thank you so much!
I used this app to include product reviews in my site. I am not sure if the review widgets made is correctly installed, so I seek help from the Yotpo support. I am very satisfied with their support service, in particular to Ms. Josephine E. Her service is prompt and effective that made me relieved on my concern for installing the review widgets correctly.
Yotpo has a lot to offer and a pretty good range of price/functionality/etc. The support is what makes them stand out! I always get a quick response and, unlike with most softwares, the agents don't just send you an article but they get in your account and fix things for you. That's what Doner did for me recently and I appreciated it so much!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Love YotPo, and their support is amazing - fast and solution-oriented. Thanks for a great experience!