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Yotpo's customer service was fantastic!! James Edmar C, Kenneth John, Reinier and Joian Z helped answer all my questions quickly and effectively. Highly recommend!
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Love this App. The customer service is super helpful. They walked me through the cold install. Thanks for being so helpful. Nice APP, high recommend !
Thank you for leaving your feedback, we really appreciate it.
I had a slight problem in getting the reviews to appear on my site the way I wanted them to. Manny was very helpful in resolving the issue. It was nice to have someone to edit the code for me rather than just telling me what to do likely creating more confusion. Thanks Manny! Edit: I have had a couple of issues the last few days and both Lemuel and Rilu Jane were very helpful.
Excellent customer service! Diane helped me import my reviews. This app is easy to install and use.
Thanks for taking the time to leave a review! We're pretty big fans of our customer service as well.
I have to work with Yotpo across many of our clients' stores, and although the app is great the back end can be confusing. When I need some help I use the live chat integrated on the back end, and today, my agent James C was extremely helpful in helping me fixing what I needed to!
Installation is easy, and Ruzsel John form your support team was great with a hiccup we ran into and helped us fix it within a few minutes.
I recently was having trouble with my reviews showing on my site and I tried trouble shooting my self with no avail. I submitted a request via email and. Response time and their customer service is not only stellar but they fixed everything for me but from my inquiry all the way to the end result was a great experience. I’m so grateful to Sheen in particular. Sheen let me know everything that was going on, kept me up to date throughout the process and explained and showed the changes so if I needed it to be done different the changes count made immediately. I absolutely love this app and all they have to offer but the people behind make it even better.
Live chat was super helpful! They were able to answer my questions quickly and professionally. Would definitely recommend.
I've used Yotpo for a few years now. The app is simple, works well and has excellent functionality. On top of this, their support is brilliant. Having launched anew theme recently, Yotpo, in particular Danreb, was fast and efficient in re-installing the app and making sure everything work. Very much a recommend from me.
Hey Nordic Life! We love hearing from long time users, and really appreciate your awesome feedback. So glad to hear we are meeting the mark when it comes to great service. Thanks for taking the time to leave a review!
John G helped us with verifying our domain and answered several other questions. Very helpful and knowledgable, thanks!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!