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Decided to choose Yotpo because it's a trusted review app that has a good reputation. Had some trouble while using the app, Kenneth John M from support was very helpful and helped me solve the problem efficiently.
Can't tell you how incredibly accomodating and helpful Yotpo has been with the installation process for our store. Their support team is so responsive and so great. I love how Yotpo looks, how customizable it is on the front end and how informative the analytics are on the backend. It's easy to collect reviews and upload old reviews from a CSV file. I'm just mad that we didn't know about Yotpo from the inception of our online store. I highly recommend.
Thank you for such a glowing review! We're really happy to know you're up and running smoothly, and we're excited about the road ahead.
This is amazing app and amazing customer service that respond very fast to any ask, Thank you! A+++++
Great one. I highly recommend it for new and existing sellers
James was very helpful in changing our name and icon in replies. Wish this was something we could change on our own though!
素晴らしいサポートです。
グーグル翻訳を使ってのやり取りでしたので
だいぶつたない英語だったと思いますが、
何度も(しかもすぐに)対応して頂けました。
アプリもそうですが、特にサポートの対応は素晴らしいです。
la aplicacion es buena, pero el soporte es excelente, me respondieron a través del chat y eso me ayudo a resolver un problema con mi sitio web
Great customer service thus far. Friendly and easily take care of any issues that pop up. I look forward to seeing what more we can do with this app.
My favorite app of all I've installed. By far. I had no idea what a gem this thing was until I first posted to social media with it.
You see, I have about 110K fans on FB, but regardless, only 200-300 people see my posts since their algorythm change. What is weird is if I post something from Buzzfeed, it goes viral and half a million people will see it, strange right? But for all the people who have already liked my page, they won't see a link to my site that I post, or a status update etc.
Well, Yotpo not only sends email requests to people (which is completely customizable, when they send it, what it says, if it posts automatically to the site or not, etc) but you can also click "post to social media" or comment directly from your email to answer a customer question or respond to a review.
When you post to social media, it is a yotpo link - so they can track how many people they referred to your site. Who cares, they're still going to your site.
But the great thing is, somehow the yotpo link works with facebook's algorythm to actually get out to all of your fans! So I will have thousands of people see the link, and ten times the normal traffic on my site after I post a good review on a good product to social media. It is fantastic! And super great for my business! I wish I could give yotpo a high five and more than 5 stars, I'm very grateful for this app!
Very easy and affordable plans compare to others also heaps of options and features. app is fast and nice experience